Residence Inn by Marriott Kansas City Independence Guest Reviews
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4.1 miles from Independence centre |
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Shanequa Fri, 28 February 2025
Exceptional
Matthew Mon, 24 February 2025
Good location but room was...
Liked: Single room with two bedrooms and bathrooms and a kitchenette.
Disliked: Trash from last guest in the kitchenette not emptied. Garbage disposal in the kitchenette did not work which caused the sink to back up. Stove light in the kitchenette did not work. Dirty linens left in hallway overnight. Body wash dispenser in the shower was empty. No soap provided for the bathroom sink. No liner in one of the trash cans. Charged $10 for parking per night which I did not expect at this type of hotel.
Mary Sun, 19 January 2025
Very good
Shataun Mon, 16 December 2024
Pleasant
Liked: I like my own room with bathroom more private and my friend s own room w bathroom… 2 bedrooms in one room is best…
Disliked: Housekeeping didn’t bring us clean towels and rags
Lisa Mon, 4 November 2024
Unsatisfactory
Liked: The location
Disliked: Facility was under construction, dust curtains in each hallway, No extra pillows, TV remote did not work. Fire alarm went off at 4:34am and went off for 20 minutes before fire department only to be told someone MAY have pulled the alarm. The manager on duty was running around frantic and chaotic. It was a poor experience.
Ronald Fri, 25 October 2024
It was fine
Liked: the staff that prepared breakfast on the 23rd was exceptional. I didnt come in contact with many staff members, but the woman who presided over breakfast prep and service was one of the best hospitality staff members ive ever had the pleasure of working with. you should commend her with a special commendation of some kind
Disliked: our stay was unexceptional except for the previously mentioned service by the kitchen staff which was exceptional
Anastasia Mon, 21 October 2024
Exceptional
Liked: Loved we had a kitchen and ice maker in the room.
Disliked: The beds make a ton of noise and were a litte hard.
Harold Mon, 21 October 2024
Exceptional
Dawn Sat, 3 August 2024
Disappointing
Liked: Breakfast had a variety of choices and was decent We chose this based upon location to Arrowhead
Disliked: I made the reservation in March. In the way down to KC I got an email saying that the hotel was overbooked and we we being moved to another hotel 10 minutes away. I had to call and explain they we were traveling as a family in one car and had 2 rooms booked. I also chose the hotel based upon location for our event they night. We couldn’t check in early which was not a problem but we. We’re the last ones to check in. Our room was not clean and the tv did not work. Not much we could do at 12:30am. I would not stay here again
Susan Sat, 3 August 2024
Exceptional