Residence Inn by Marriott Kansas City Independence Guest Reviews
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4.1 miles from Independence centre |
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Lisa Mon, 4 November 2024
Unsatisfactory
Liked: The location
Disliked: Facility was under construction, dust curtains in each hallway, No extra pillows, TV remote did not work. Fire alarm went off at 4:34am and went off for 20 minutes before fire department only to be told someone MAY have pulled the alarm. The manager on duty was running around frantic and chaotic. It was a poor experience.
Ronald Fri, 25 October 2024
It was fine
Liked: the staff that prepared breakfast on the 23rd was exceptional. I didnt come in contact with many staff members, but the woman who presided over breakfast prep and service was one of the best hospitality staff members ive ever had the pleasure of working with. you should commend her with a special commendation of some kind
Disliked: our stay was unexceptional except for the previously mentioned service by the kitchen staff which was exceptional
Anastasia Mon, 21 October 2024
Exceptional
Liked: Loved we had a kitchen and ice maker in the room.
Disliked: The beds make a ton of noise and were a litte hard.
Harold Mon, 21 October 2024
Exceptional
Dawn Sat, 3 August 2024
Disappointing
Liked: Breakfast had a variety of choices and was decent We chose this based upon location to Arrowhead
Disliked: I made the reservation in March. In the way down to KC I got an email saying that the hotel was overbooked and we we being moved to another hotel 10 minutes away. I had to call and explain they we were traveling as a family in one car and had 2 rooms booked. I also chose the hotel based upon location for our event they night. We couldn’t check in early which was not a problem but we. We’re the last ones to check in. Our room was not clean and the tv did not work. Not much we could do at 12:30am. I would not stay here again
Susan Sat, 3 August 2024
Exceptional
Kasandra Thu, 1 August 2024
Would stay again
Liked: Great hot breakfast
Disliked: Killed 2 spiders in our bathroom
Pollyanne Mon, 29 July 2024
Good
Moye Fri, 19 July 2024
I sure will be back!
Liked: I am not a big breakfast person all I needed was a waffle machine! other than that, the eggs were good and so was the bacon everything was nice and hot. the time for breakfast was perfect!
Disliked: I love everything about this hotel I have nothing bad to say about it this hotel it was perfect for me and my little ones.
Jim Thu, 18 July 2024
Nice hotel that met our...
Liked: The room was comfortable and quiet. The set up was nice. If you are staying a number of days, the refrigerator and microwave are good additions. The staff was very friendly.
Disliked: The beds were comfortable, but the pillows were too soft. All four were alike, so we had no options. Fruit on the breakfast bar would have been appreciated, and the Greek yogurt was not available on the last day. Since I only eat a light breakfast, I was out of luck. My husband thought the AC unit was too noisy and wanted to change the settings so it would stop running while he went to sleep. I then turned it cooler again.