Superb

Liked: All of it was good
Disliked: The turn into the parking lot

Disappointing

Liked: Staff was friendly and lobby was nice
Disliked: Showing up and having to pay a 150.00 pet fee for one night which was more than the room. And was not advertised prior to getting there. That was a nice surprise. Toilet was broken and had to open the top and jiggle the crap inside to get it to work. And it bothered me that their flag outside was the only one not a half mass to honor President Carter's passing.

Superb

Liked: The room was nice I really liked that it had an extra room with the door and the breakfast was excellent
Disliked: I'm not liking the fact that I haven't got my deposit back yet and there's no reason that I shouldn't

Bad

Liked: The property looked beautiful when my Uber driver dropped me off.
Disliked: Unexpected Pet Fee: I was surprised by a $150 pet fee that wasn’t disclosed during the booking process, leading to a reduced fee after discussion.Difficult Navigation: The layout of the hotel made it challenging to transport my luggage and pet with obstacles. The garbage bins and snow equipment are located just a few doors from my roomStaff Interaction: You had a negative interaction with the front desk staff, which escalated your frustration.Room Cleanliness: The condition of the room was unacceptable, with unclean dishes, a compromised microwave, stains, and filth in various areas.

Exceptional

Exceptional

Good

Disliked: No restaurant

I was stranded in KC...

Liked: Breakfast, amenities, personnel.
Disliked: Temperature of 1st floor was very cold.

Very good