Residence Inn by Marriott Jersey City Guest Reviews
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2.1 miles from Jersey City centre |
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Kristen, Portland, visiting White Eagle Hall Mon, 6 November 2017
I had a great time staying here for my trip to Jersey. The staff was extremely friendly and helpful; our room was very clean and the breakfast was the best included meal I've ever had. We got there at about 7AM and they gave us early check in for no extra charge. I would highly recommend this hotel to anyone travelling for short or long periods.
Liked: Staff; comfortable bed; clean; great breakfast.
Tiffany Tue, 17 December 2024
This hotel was fantastic and...
Liked: The room was gorgeous and high-quality. We had a suite that included a full kitchen with a full-sized refrigerator, sink, dishes, and living room space with a loveseat. It was excellent for the price point. The breakfast had a great selection, and the food was delicious. The staff was also lovely and helpful. The location was perfect, with excellent access to wonderful restaurants and activities very close by. It was super easy to get rideshare pickups very quickly.
Disliked: The only thing that I didn't like was the bed. The size was good but the mattress was extremely uncomfortable for my fiance and me.
Innocenza Thu, 7 November 2024
Exceptional
Robert Fri, 18 October 2024
Very good
Jon Tue, 15 October 2024
Superb
Liked: Great location, helpful staff. Breakfast was pretty good, and the breakfast room had a great view.
Bita Tue, 10 September 2024
Unclean and Extremely Poor Service
Liked: nothing about our stay was pleasant, location was transit accessible.
Disliked: I stayed at this hotel with friends for 2 nights, and the experience was disappointing from the start. We booked a room for 4, but when we checked in, the sofa bed wasn't made, and the king bed had blood-stained sheets (see photo). We called the front desk, but the housekeeping staff they sent over gave us serious attitude, even tossing a moldy blanket at us when we asked for clean bedding.The next morning we spoke with the manager, and he promised us a room upgrade and full compensation for the first night, but the new room was just as bad. Despite the manager's promise of a full refund for the first night, he later was very rude to us during checkout and only deducted $150 from the total bill. The hotel's cleanliness and organization are terrible, and breakfast wasn't worth mentioning either.I wouldn't recommend staying here—the hotel is dirty, and the staff (including the manager) have a terrible attitude. Avoid this place!
Mark Tue, 3 September 2024
Exceptional
Emily Sat, 31 August 2024
Superb
Raghavendra Mon, 22 July 2024
Superb
Shrinath Sun, 21 July 2024
Good for Couples and not...
Liked: It's near the PATH train station and easy to commute
Disliked: Breakfast was terrible as there were no vegetarian options and the staff didn't understand English! Not worth taking breakfast
Andrey Sat, 6 July 2024
Exceptional