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Residence Inn by Marriott Jacksonville Downtown eee - (888) 323-5826
Residence Inn by Marriott Jacksonville Downtown, 357 Oak Street, Jacksonville, FL -(888) 323-5826
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4.45
HOTEL RATING: 
EXCELLENT
4.45 out of 5 (313 Ratings)
1.3 miles from Jacksonville centre
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Hotel Description
Located a 12-minute walk from Prime F. Osborn III Convention Center Residence Inn by Marriott Jacksonville Downtown offers 3-star accommodations in Jacksonville and features an outdoor swimming pool a fitness center and a shared lounge. Featuring a concierge service this property also provides guests with a sun terrace. Museum of Science & History is 1.9 miles away and Veterans Memorial Wall is 2.4 miles from the hotel. Guest rooms at the hotel come with air conditioning a seating area a flat-screen TV with cable channels a kitchen a dining area a safety deposit box and a private bathroom with a shower free toiletries and a hairdryer. At Residence Inn by Marriott Jacksonville Downtown every room is equipped with bed linen and towels. Guests at the accommodation can enjoy a buffet or an American breakfast. Laundry facilities and a business center are available as well as a 24-hour front desk. Cummer Museum of Art and Gardens is a 13-minute walk from Residence Inn by Marriott Jacksonville Downtown while Florida Theatre is 1.5 miles away. The nearest airport is Jacksonville International Airport 14 miles from the hotel.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Safety Deposit Box
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` BBQ facilities
` Wheelchair accessible
` indoor pool
` outdoor pool
` telephone
` kitchenware
` Concierge services
` Designated Smoking Area
` Fireplace
` Free Wi-Fi
` Kitchen
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Sofa
` Smoke alarms
` Fire extinguishers
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Staff trained in safety protocol
` Grocery delivery
` Contactless check-in/out
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Air conditioning in public area
` Heating in public area
` Outdoor recreational features
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Residence Inn by Marriott Jacksonville Downtown Guest Reviews

Overall Average Score: 
Excellent (4.45 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Alexander Thu, 31 October 2024

Exceptional

4

Very Good - 4.0 out of 5

Charlesrob Mon, 21 October 2024

Very good

5

Exceptional - 5.0 out of 5

Shad Wed, 9 October 2024

Exceptional

Liked: Did not eat.
Disliked: N/A

3.5

Good - 3.5 out of 5

Dena Thu, 3 October 2024

Good

Liked: clean, comfortable and about 15 mins to the Vystar arena.
Disliked: I never expect much from hotel breakfast, but this one left a lot to be desired. Only protein options were dry scrambled eggs, most likely powered, and turkey sausage, . Both tasted like I would expect cardboard to taste. Of course there was waffles, muffins, bagels and cereal to give you all the carbs you need, which is fine but not good hot options.

1

Poor - 1.0 out of 5

Julianne Sun, 29 September 2024

Highly dissatisfied and disappointed in...

Liked: Room was large and spacious and views were nice. Good location.
Disliked: Was told that the checkin time that I had selected for 03:00-04:00 AM was approved and I even had the email and when we arrived to the property at 4 AM they had said they did not approve that and the room had not been ready but will be around 11 AM. We had food in our car and we had to be at hospital for my sister’s surgery by 4:30 AM so food sat in our car from 4 am cause we e could not drive back home. Called the hotel at 12 PM to check on the room, they were not able to find my reservation or the note that we were checking in around 11 AM, someone had changed my name in the reservation, and the confirmation number I had the man kept saying was wrong until he found it the room was still not ready. Then when we did arrive to the hotel around 3 PM after the surgery, there were dogs howling and barking above our room for the whole two nights we were there. We had complained several time as we could not sleep or find comfort from the noise. Then during the first night at 3 AM the power had gone out from the hurricane so we weren’t able to shower or anything in the hotel during the morning and the complimentary breakfast was unavailability because the power was down. We were not checked on by any staff despite the inconvenience the situation was to the guests, nor did anyone give a time frame of when the power would be on again.

4

Very Good - 4.0 out of 5

Laura Tue, 24 September 2024

Very good

5

Exceptional - 5.0 out of 5

Stephanie Mon, 23 September 2024

Exceptional

Liked: Everyone

5

Exceptional - 5.0 out of 5

Michelle Sun, 22 September 2024

Thank you!

Liked: They were very accommodating. We had to make alternate arrangements for a weekend trip and they were able to get us in and accommodate us.
Disliked: There’s a lot of construction in the area, not their fault, but it does make it difficult to get to and fro sometimes

3.5

Good - 3.5 out of 5

Tameka Sun, 22 September 2024

Decent place but could have...

Liked: It was downtown and in a convenient area.
Disliked: I feel that the sanitizing and cleaning of the hotel could have been a little better. I did see dirt or stains of something smeared on the wall and the bathroom smelled of cigarettes.

4

Very Good - 4.0 out of 5

Deborah Sat, 31 August 2024

Very good

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Residence Inn by Marriott Jacksonville Downtown 357 Oak Street, Jacksonville, FL