Mattresses felt like cement

Liked: Location
Disliked: The mattresses!!

Good Place for a Family...

Liked: Good location in regards to shopping and restaurants. Nice room and great beds! The real fireplace was a nice touch too. Pet friendly.
Disliked: Crowded parking lot due to out-of-town work vehicles. The parking lot lights were out on our side of building A. Breakfast was a bit minimal compared to other properties we've stayed at.

The stay was terrible and...

Liked: It was almost in the center of all the shopping centers and restaurants
Disliked: It was misleading as if there was a pool on the inside of the hotel that’s the only reason I booked it, the stove was raggedy and didn’t look nothing like the advertised pictures, the entrance closest to my section of the hotel would let you out but you couldn’t get back in the door so you had to go to whole other section to get back in the building and there was a fire alarm that went off while my kids were in the pool and when we went back I to our room the alarm was directly in our room and the front desk said there was nothing they could do to shut it off. The alarm stopped us from being able to sleep, watch tv or hear anything.

Exceptional

GREAT

Liked: the accomodation was excellent 2 bed 2 baths, near restaurants.we only needed a room to sleep as we had to leave by 6:30am
Disliked: the handle on the shower holding the bath matt had a screw missing and the handle fell off.

Super clean, yummy breakfast with...

Liked: Very clean and well laid out for easy access to buildings, main office, breakfast, and pool.Staff was super friendly and helpful. The woman who manages the breakfast is AMAZING! She provides a great variety of food and all super fresh. Very responsive to refill items as needed and address guest requests. And all with the best attitude. Would highly recommend this hotel especially for groups. We were in the room with two bedrooms and it was perfect for our four travelers. Very clean and just the right amenities for a brief stay. The cleaning staff did a fantastic job in turning over room last from the night before when they were at 100% capacity. Not easy to do especially since they seemed short staffed. Everything was very clean.
Disliked: Guests were propping open doors to the outside but that is not the hotel’s fault.

Exceptional

Exceptional

Overall it was a pleasant...

Liked: The location was great and they accommodated my 2 dogs. Staff were super friendly, especially the lady working the breakfast.
Disliked: I’m all about clean. These rooms need a deep clean, especially the bed skirts. The couch was in bad shape and there were a lot of noisy guests. Beside and above us.