Superb

Liked: very nice hotel, I love it. Nice location, comfortable room

Hi highly recommend, especially if...

Liked: From the very start, we were greeted by a positive and friendly face. Even though the staff was dealing with a major software outage that affected their operations, the desk staff handled it with great ease and made the customers feel valued and welcomed during the process. The accommodations were very clean and the amenities were plentiful. Our room was of ample in size, very quiet, and off the main roadway. The location was close to the Great Park and just the right distance from the highway.
Disliked: The stay would have been even better if there was a local cafe that served espresso drinks and an assortment of food options. The pool area was a little small and somewhat run down. The only improvement I recommend is to remodel the pool and spa to match the rest of the facility.

excellent staff. cleaning services, Barbara...

Liked: friendly staff. Irvin made sure that my daughter had a wonderful time by allowing us to stay next to her friend’s room

Pleasant

Good

Liked: The room was clean. Love the kitchen- We were able to use the oven and microwave to warm up our dinner.
Disliked: The AC was on all night, with the fan blowing on our faces all night; which made it hard to sleep.Unlike the other Residence inns, breakfast did not have bacon, hard boiled eggs or sausages. Also, this hotel did not have waffles.

Good

Very good

Exceptional

Exceptional