So when I arrived at the hotel at 11:30 at night, the lady at the front desk told me she did not have the specific room I had put a reservation in for. She was very kind and apologetic for the inconvenience - she then offered me another room with an upgrade of a jacuzzi. I was at the end of that night happy with my stay.

Liked: I got a free stay.
Disliked: A woman at the front desk was very rude.

Exceptional

Liked: Hotel exceeded our expectations for a family hotel. Staff was extremely helpful and kind. Bathroom and bed were wonderful clean and comfortable. Our cleaning by Claudia was excellent she went above and beyond. We were traveling with a baby and we truly appreciated it.
Disliked: Paying for parking seemed excessive given the lot was open and plenty of parking in the area.

We were pleasantly surprised at...

Liked: Everything was in very good condition. We really enjoyed the pool and jacuzzi area and the breakfast. The staff was extremely helpful and the location was perfect for us.
Disliked: The only thing was that there was a parking fee, which may be common in this area. Everything else was great.

no parking fees

Liked: Everything is great, the room was clean, the kitchen is well equipped, the personal was nice and helpful, the locaton is convinient.
Disliked: paid parking 15$:(

Exceptional

Liked: Everything was soooo clean..loved all the staff especially the lady during breakfast she was so sweet and welcoming!

Exceptional

Highly Recommend

Liked: Convenient location, Clean, Comfy and Quiet. Front desk was helpful and friendly. It has the amenities and feel of home away from home.
Disliked: N/a

Had a nice and comfortable...

Liked: Location for what we needed
Disliked: Extra for parking

Liked: Nice patio
Disliked: Staff would not accommodate room close to the elevator (on crutches for an injury). The noise outside went very late - basketball bouncing at midnight.) The light in the bathroom was broken and came on all night long!

Superb