Very good

Liked: Great location. The two bedroom suite was so helpful and having breakfast on site was very convenient. The staff was friendly and responded quickly to any request. The beds are very comfortable.
Disliked: There are a few maintenance issues to address. Rain dripped heavily through a closed bedroom window when it stormed one night. A closet door was missing in one bedroom. The carpets in the room and hallway could use a good cleaning.

Good location and friendly staff,...

Liked: Nice employees. Excellent breakfast. Good Carmel location.
Disliked: It is just tired and greatly in need of renovation. Floors were dirty and security door entrance was not operational (it was always open)

Great place to stay in...

Liked: Beautiful place. Bed was comfy, and room was great.
Disliked: Wish I could have stayed longer

It was ok for one...

Liked: Location
Disliked: Faucets leaked and need to be replaced.

Bad

Liked: /Housekeeping never came to clean our room. I hope it wasn't racial because we're black Americans. We stayed in a 2 bedroom suite, room #323.Black ant flies infested all around the bedroom window. Although the exterminator came to kill the bugs, no one bothered to wipe them clean off the window.
Disliked: The lack of concern by staff to clean room

It was a little pricey...

Liked: We booked 2 two bedroom suites for family to be near my daughter’s wedding. The location was great. The rooms were perfect. Having 2 bathrooms in each room was super helpful for the number of people getting ready for the celebration.

Liked: Nothing
Disliked: Wallpaper peeling in bathroom, hotel had odd smell, woke up to discover ant in desk area which had invaded luggage, and when spoke to staff indicated there would be comp on bill for bad experience and that did not happen- high price for bad experience

Liked: Great location and liked the room arrangement.
Disliked: Furniture and carpets need updating. Pretty banged up.

Not comfortable or clean

Liked: Breakfast was good, location was good, room size was good
Disliked: There were ants in the kitchen which was never resolved. The sofa was a ski slope and the bed was like a salad bowl. One tv remote didn't work, although it was replaced