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AustraliaResidence Inn by Marriott Houston-West University Guest Reviews
Overall Average Score:
Good (3.9 out of 5)
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Jorge Wed, 24 July 2024
Good
Mary Thu, 23 May 2024
Passable
Liked: The air conditioning was not working Saturday evening. We called, were told a maintenance person was on the way, never saw one, and finally got cool the next morning.
Disliked: effective air conditioning (4th floor)
Ina Wed, 1 May 2024
Good value for money
Liked: The staff was very very nice
Disliked: Housekeeping was inconsistent. Only every other day and dirty towels were left in the bathroom. The mattress was extremely soft and we didn't rest very well, but that's personal.
Marcus Fri, 9 February 2024
Very good
Pinyan Tue, 2 January 2024
We were robbed. We won't...
Giodalascio Tue, 26 December 2023
Superb
Thomas Tue, 19 December 2023
it was ok
Liked: breakfast was unappealing
Disliked: variety / quality
Diana Fri, 15 December 2023
So Glad I Chose This...
Liked: Check in took less than a minute and they were able to check me in early. I was able to take a much needed shower and nap right after my flight. Had all the amenities a kitchen should have but also had a room service option.The incidentals fee was only $20, as opposed to $100-150 charged by other hotels. I will definitely have them on my list the next time I visit Houston.
Disliked: Nothing. Superb stay.
Thomas Sat, 25 November 2023
This property was in a...
Liked: Property was pretty clean but quite worn. Needs updating.
Disliked: Aged.
Cordero Sun, 27 August 2023
Friendly staff and spacious room...
Liked: Size and location. The staff was also very friendly and attentive to my needs. Everyone i interacted with was delightful.
Disliked: There were roaches in my room. That is not satisfactory. I know the weather has a lot to do with critters. However, i didn’t like the idea of them being there. The bathtub also had a blemish (crack and small hole) in the tub.
