Residence Inn by Marriott Durango Downtown Guest Reviews
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0.7 miles from Durango centre |
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Roy Tue, 1 October 2024
Exceptional
Michael Fri, 6 September 2024
Disappointed in the cleanliness of...
Liked: After paying for our reservation we did not spend any time at the hotel. Once we arrived we were very disappointed in the cleanliness and the worn out appearance of the hotel. We never checked in and did not receive a refund. Very disappointed.
Disliked: See above.
Sabrina Mon, 2 September 2024
Exceptional
Mindy Wed, 14 August 2024
Superb
Robert Tue, 30 July 2024
Disappointed,
Liked: We liked the size of an our room. However, The attendant was not helpful in giving directions. Was not friendly, just doing her job. Could use some customer service training,
Disliked: The breakfast was horrible. The attendant didn’t keep up with stocking napkins, plastic ware, making sure the food containers were properly cared for and clean. Failed in contrast to other Resident Inns we stayed at. We stayed 3 days but had to ask for a refresh of our room. After asking, brought clean towels and hung them up for us. However, didn’t empty overflowing bathroom baskets or tidie up the room. We didn’t ask for clean bed linens,. Just to refresh the room.
Sheryl Tue, 23 July 2024
It’s an older well used...
Liked: Location.
Disliked: We had a few issues the toilet backed up the fridge didn’t work the phones in room didn’t work. They fixed all pretty quickly except the phones
Larry Sun, 14 July 2024
Mediocre
Liked: Location
Disliked: I think it's tacky and cheap to pay an extra 10 dollars a night for parking when your paying 300 dollars a night not even a prime location will not go back
Tammy Fri, 21 June 2024
It was a wonderful stay.
Liked: Everything about our stay exceeded my expectations. Close to all the places we went to.
Elisabeth Wed, 12 June 2024
Clean and comfy!
Liked: Breakfast was very comprehensive and the location was convenient.
Disliked: I would prefer password-protected Wifi for cyber security reasons.
Sarah Tue, 4 June 2024
Good