Exceptional

Disappointing

Liked: Clean throughout. Nice pool.
Disliked: A/C did not work in the room.

Beds need to be updated...

Liked: I LOVED the kitchen amenities by far the best I’ve ever experienced! Besides the one bad experience all the other front desk staff were just AMAZING! They were so kind and willing to help.
Disliked: One of the ladies at the front desk around 9pm was super rude when asking for a packnplay. I called and asked if I can have a packnplay sent to my room because I never received it at 1pm when I was supposed to (I didn’t mind asking again) her response was so rude. She literally told me “ I mean you can come get it.” I later got a call from the exact person again and she says “we’re actually going to take it up to you” in the middle of me trying to say thank you she interrupts and says “ok bye!”

Bad

Liked: Nothing the worst hotel I have ever stayed at
Disliked: Rude staff shuttle has limited hours and very loud. Would never stay again

Exceptional

Superb

Pleasant

Liked: Staff were very helpful.
Disliked: Even weather was not hot, the room was always warm. Decor was worn and dated. Wi-Fi was very slow and internet tv frequently struggled.

Exceptional

Liked: I love the location and the restaurant inside the hotel. Excellent service and food.
Disliked: The hot tub is not hot enough to sit in it during February.