Residence Inn by Marriott Deptford, Woodbury

Residence Inn by Marriott Deptford Guest Reviews

Overall Average Score:

Good (3.65 out of 5)

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Bad

Exceptional

Liked: All
Disliked: Na

Annoying

Liked: The rooms were clean
Disliked: I called a week before the booking to add my fiancé on the room and was told then that the amenities charge would be $20 a night per room. When we went for check in and I put my card in to pay for the amenities I was then told it would be $250 per room that they updated their policy the Monday after I had called. Thankfully we had the financial ability todo so, but when I had said I called the receptionist gave nothing but attitude and said that this was always their policy but then said the policy was new as of 10/21/24. I’m not entirely sure what the policy is but that was bull shit.

Very good

Disliked: No blow dryer in room. Shower door difficult to open and close

And Residence solved the issue...

Liked: I like everything about Residence Inn. It was booking that screwed everything up!
Disliked: Booking did not pay for the room. They said booking.com card was declined an I had no room reserved for me when I got there!

Never again

Liked: Nothing
Disliked: Room needed a lot of work to be done and looked like it wasn’t been cleaned good in a while. Garbage disposal Was brokeWires hanging out from under the television I. The living room areaBathtub was clogged and need to be snaked outPullout couch bed was torn and broken and sheets were for a twin not a full and was very uncomfortable for my daughters Refrigerator looked like it was shot with a shot gunQueen bed was as big as a full per dimensions, which made it very uncomfortable for me and my wife and our 2 year old daughter to sleep comfortably Breakfast wasn’t good and some of the food was over cooked and ended up throwing it awayRight next to the highway which made it hard to sleep with the loud noises from the trucksNo room Service unless you stayed more than three nights so ran out of towels every morning and needed to go and get them from the front desk since they didn’t have the staff to bring them upPaid $250 a night and was a horrible stay and so overpriced would of been better off in a motel“I would never recommend this hotel to anyone”