Residence Inn by Marriott Columbus Downtown, Columbus

Residence Inn by Marriott Columbus Downtown Guest Reviews

Overall Average Score:

Excellent (4.26 out of 5)

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This is the best experience I have ever had at a hotel. From checking in, the room, down to the valet service - everything was perfect.

Liked: The room and people.
Disliked: Nothing.

We loved our room and the staff. We will stay again.

I will be back worth...

Liked: Clean room staff was very nice and professional. I will be staying there again as my first choice. 10/10
Disliked: Rooms have stoves and cookware and a refrigerator

Excellent experience

Liked: The room was perfect size to accommodate everyone
Disliked: The kitchen was a plus

Beautiful Hotel

Liked: Nostalgic hotel setting. Excellent location to downtown amenities.
Disliked: Loved the converted bank building. Really nice room with a kitchen. Excellent value.

Exceptional

Liked: The breakfast was adequate although not luxury, but mot more than enough options. the cleaning staff, especially Veronica was so helpful when I asked for firmer pillows. The front desk staff - James ,John Tamera were exceptional in their care and courtesy. Very polite , happy and welcoming.
Disliked: There should have been more toilriies in the room and pots and pans

A much-needed weekend away!!!

Liked: The staff was friendly and helpful. The breakfast was delicious and offered an array of choices. The hotel is centrally located and close to many fabulous places. The room was nice and spacious. Highly recommend staying there.

Good

Liked: Convenient location, good size room, amenities
Disliked: Room did not provide sheets or blankets for the out couch.

Very good

Nice hotel in a historic...

Liked: Historic building

Exceptional

Liked: Room and bar

It was nice.

Liked: Breakfast was great response at the desk was great. We had a few issues Explained below.
Disliked: When we arrived, the bathroom had not been cleaned. There was toothpaste and something red on the Spicket and dust and hair on the bathroom floor. The towels had something on them which I showed to the receptionist and she was very good about responding. The air conditioner started dripping in our room. We had to put a trashcan under it. We told the receptionist and she sent someone up who just emptied the water out of the trashcan and set it down with no bag in. It didn’t even return it to the place it belonged. The vent that the water came out of, had dust falling out of it.