Residence Inn by Marriott Cincinnati North/West Chester Guest Reviews
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1.0 miles from West Chester centre |
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Cosmin Fri, 11 October 2024
The hotel room was quiet,...
Liked: The location was perfect for us. The room was quiet, clean and the bed was very comfortable. We really appreciated that we could open the window and get fresh air in the room, even if it was only like 3 inches.
Disliked: It’s a little bit confusing to find the hotel if you’re out of town and using a gps to navigate. The address is across the street and you end up having to go almost around the block to get to it.
Naketta Wed, 18 September 2024
Exceptional
Tackett Sun, 18 August 2024
My family had a wonderful...
Liked: We had booked with Bookings, and they had overcharged my son, who came first, and then my daughter could not check in due to being charged over the agreed-upon rate. I had to use a 2nd credit card and spend time with Bookings and hotel receptionist to fix this mistake
Disliked: The family spaces, pool, and terrace allowed grill and fire pit use.
Sawyer Wed, 7 August 2024
Bad
Disliked: I was charged for this room but not honored the reservation upon arrival. had to make another reservation with my husband's credit card for the same room.
Kimberly Mon, 29 July 2024
Exceptional
Liked: the staff was so alsome.I love everything ❤️
Tamara Sun, 28 July 2024
Exceptional
Shannon Mon, 10 June 2024
Exceptional
Serna Mon, 27 May 2024
Disappointing
Liked: It was clean!
Disliked: When we booked it online on this app we did it for two queen beds and a pullout sofa. When we arrive they gave us a 1 King bed. We had a family of 6 staying in that one room.
Jessi Mon, 11 March 2024
Spacious but lacking in basic...
Liked: Very nice room set up and layout.
Disliked: Our toilet did not flush properly and when a call was placed to the front desk no maintenance personnel was available to assist us. Instead we were given a plunger and told to do our best. We also ran completely out of toilet paper and there was no extra in the room. Our towels were very stained with what looked like burn marks or worse..(poop) and then when we pulled out the sofa bed we found empty coffee creamer packets inside. Nice room layout but ultimately I would choose a different place to stay when visiting the area again.
Taylor Mon, 11 March 2024
Exceptional