Residence Inn by Marriott Chicago Schaumburg/Woodfield Mall, Schaumburg

Residence Inn by Marriott Chicago Schaumburg/Woodfield Mall Guest Reviews

Overall Average Score:

Very Good (4.2 out of 5)

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Was a nice option for...

Liked: I enjoyed the breakfast, was delicious and always hot. Great location as there were many restaurants available!
Disliked: The seating options were table and chairs, sofa bed/ couch and bed. Table and chairs were very comfortable and clean. Sofa bed/ couch was terrible, it was constantly sinking in and the cushions would pinch your thighs when you’d go to get up and the bars underneath would dig in your back. The bed was nice aside from the big dip in the middle. Good for one person but my husband and I constantly had to lay towards the edge of the bed so we wouldn’t get stuck in the middle.I wish the kitchenette area had more silverware but that isn’t a big concern!

Altogether, it was nice having...

Liked: It was very nice, very clean.
Disliked: The sofa bed was broken so we could not really put weight on it which left us unable to it. It was also incredibly stained and thin.

Very nice

Liked: Staff were very kind and cooperative
Disliked: Sofa beds are very old and very uncomfortable

Superb

Over all we enjoyed our...

Liked: Location Friendly staff Breakfast
Disliked: The mattress of the sofa bed was dirty full of stains, we were not able to find a clean one.

Exceptional

Liked: Everything

Exceptional

Liked: Front desk staff were very polite and professional
Disliked: None

Nasty

Liked: It was close by to where we needed to be
Disliked: It has cockroaches, the shower was falling apart, had to wait for staff to return from where ever they were to check in. Not clean at all

Liked: It was very close to the convention center that my daughter had her dance competition in. Made it very convenient. The rooms came fully stocked with dishes, pots, pans, stove and fulll sized fridge.
Disliked: when you wanted ice you had to go to the front desk and they have to let you into a room, watch you get your ice. They did not have ice buckets or trays for the freezer. When I booked the hotel I was told they had a hot tub and it turns out they dont.