Residence Inn by Marriott Charleston Downtown/Riverview Guest Reviews
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2.0 miles from Charleston centre |
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Elaine Mon, 24 March 2025
Superb
Liked: Breakfast was good. I'm not really a breakfast food person so I'm not a good judge but I did enjoy the selection. There was a lady tending the buffet, I believe her name was Margaret. She was very friendly and helpful when we asked for suggestions on tourism.
William Sun, 23 March 2025
Exceptional
Angela Wed, 19 March 2025
Superb
Rikki Tue, 18 March 2025
Will go back and has...
Liked: The site is right next to everything we wanted to do, with easy access to the city. The staff were so friendly.The cleaning staff were so helpful and did a great job.
Thomas Sat, 15 March 2025
Ok
Liked: Ok, no problems
Disliked: Open longer until at least 10 am
Barbara Sun, 2 March 2025
Not sure at the moment...
Liked: The breakfast was good, always several options. I really would have preferred to have the waffle available every morning. In the evenings they always had some hot food available: meatballs, baked beans and mashed potatoes; spaghetti with meat sauce and corn on the cobb, etc. Beds were comfortable.The location was excellent for where I had to go every day. Staff was friendly and helpful.
Disliked: The room was dirty. I had to request housekeeping to come when I arrived - the stove was covered with cooked on food. I got some water on the floor in front of the bathroom sink, when I wiped it up, the paper towel was filthy. The hard floors obviously weren't mopped correctly before I checked in. The kitchen was poorly equipped for cooking. There was only one semi-sharp knife, the style and size of a bread knife. No smaller prep knife. There were two pots/pans, so horrible stained and burned, they were too unappetizing to use. I had a pizza to bake, but I found no baking sheet or pan. I had to go to the kitchen and fortunately they were able to give me some foil that served the purpose. There is a kitchen table and chairs that I was unable to use. The chairs have a very short back that doesn't even come up to the waist. The seats aren't high enough to comfortably reach the table to place your arms on to eat. Without a proper back to grab, the chairs are very difficult to move. You have to bend over and pick them up. I had to eat sitting on the couch using a tiny snack table.
Bahman Tue, 25 February 2025
Overall very nice and pleasant...
Liked: Excellent location near downtown and French Quarter, friendly staff, great free breakfast daily.
Disliked: The shower & tub water faucet handle did not work properly. Hot water ran out too quickly for 2 people showering.
Onehubcap Sat, 22 February 2025
Superb
Gerard Sat, 15 February 2025
Would stay again
Liked: Size of the room
Disliked: The buffet breakfast was just not that good
Breen Mon, 10 February 2025
Comfortable room arrangement, immediate help...
Liked: Location was convenient to MUSC Surgery Center. Especially impressed with: First day had emergency cut on palm of hand and the janitor was most helpful in cleaning and bandaging using first aid kit at office before I drove to Access Urgent Care for stitches. During stay he compassionately inquired about my injury and my husband’s surgery recovery.
Disliked: Reported small insects in room but nothing apparently was done about it. They continued throughout stay.