Great room and location

Liked: Great room set up! Loved the kitchenette, got to spend more quality time as a family since we did not have to go out to eat.
Disliked: The breakfast Buffett could have had a few more hot choices and an added waffle maker would have been perfect so there wasn’t so much waiting.

Passable

Liked: Location
Disliked: The room I booked and pictures I seen didn’t match the room i was given I was supposed to have a full island kitchen and got half of that

I wouldn’t stay at this...

Liked: Kitchen in the room.
Disliked: Clogged toilet for over a day. At 11 am management said they would send somebody up in 20 minutes and never did, when we arrived back to the hotel at 9:50 pm the toilet was still clogged. After talking to the front desk on the phone, it was my responsibility to plunge the toilet when I did not clog it. After talking to the front desk, the plunger was delivered to a different room, I had to search around for the plunger. Then it was my responsibility to unplug it, when I didn’t clog it. A day later, the person that was supposed to originally unclog the toilet the day before finally showed up at our door when it was already fixed by us. They also gave small trash bags and we kept changing the garbage ourselves and placing it outside the door/ looking for house keeping to throw it away in their large bins They also never grabbed the dirty towels from us so they keep piling up with no place to put them. Water from tap was extremely discolored so we had to keep buying bottles. We’ve stayed at other residence inn’s before and loved it. This one was poorly managed and you could tell.

Exceptional

Very good

Exceptional

Liked: Everything was soo clean got our room earlier then expected.
Disliked: N/A

Passable

Liked: Location
Disliked: Was not clean

Please! No room was booked...

Liked: We did not stay at the property
Disliked: We couldn’t stay at the property. They had no room available when we arrived August 23, 2024

Good location but pretty worn...

Liked: Front desk staff was friendly. Room was pretty clean. Breakfast was acceptable.
Disliked: The room was pretty dated. Hole in the surface of the floor. Stains on walls. Smelled like a pet had been in there. Front desk staff announced my room number. Since I was staying alone, I would have liked her to just show it to me.