Pleasant

Exceptional

Family friendly! Great staff/amenities; tourist...

Liked: The front desk staff was incredibly professional, approachable, patient and helpful! The household staff from mechanics and maintenance kept every area in great working order and clean! The pool was a big plus, in a great location, clean, and actually used by guests! And we cannot say enough about the breakfast staff! WOW! There was no time when there an empty dishes was found! They were both quick with the food and beverages. There was a high volume of guests partaking in the buffet and those two, were really on top of their game! Also, nice variety from day to day. The kitchen was stocked with the necessary equipment, and an ice maker in the freezer was a bonus! And a laundry room! With kids, this is so incredibly helpful!
Disliked: From the website, I didn't know that the studio came with a 2-burner stovetop, which would have saved time on my pre-travel prep. Our son is autistic and I make his meals myself. If I knew that there was a stovetop, I wouldn't have to pre make the meals, just prep the components. Not a big deal, but I'll know to call and verify next time.Also, we booked late, so only able to get a studio with a pull-out couch. Not much you can do about this, but the mattress is thin like a pancake. I was more comfortable sleeping on the chaise part of the sofa than the bed. No surprise as I don't think there is such a thing as a comfortable sofa bed mattress.

Superb

Liked: The service and employees were amazing!
Disliked: Rooms are showing some age, and they could use some refreshing.

Exceptional

Superb

Good

Liked: The breakfast was good, suitable location and awesome staff.
Disliked: Housekeeping was poor - I stayed from Thursday to Sunday and housekeeping had not come to the room even once; to even to supply fresh towels and empty the garbage.

Superb

Liked: The breakfast was great.

Very good