Exceptional

Exceptional

Exceptional

Liked: Staff was well informed on the area and were amazing .Breakfast was excellent 10/10 experience

Perfect

Exceptional

Ugh nothing like bugs to turn you off a place I always liked staying at

Liked: Comfortable bedLots of free, convenient parking Nice Hot showerDecent Free breakfast Air conditioning worked wellConvenient location to many shoppes & eateries as well as close to UT-Austin
Disliked: Ive stayed here numerous times, this weekend was a disappointment. The first room we were given had 3 roaches crawling in bathroom area. Gross! I immediately called front desk and requested a new room. We were immediately switched to a new room on a different floor but was offered nothing for the inconvenience. The front desk people were far more helpful and friendly the last time I stayed here than the people this weekend. Also their TV remotes are noisy and not efficient - this happens every time I stay here. Click twice just to change channelsannoying.

Ugh nothing like bugs to...

Liked: Comfortable bedLots of free, convenient parking Nice Hot showerDecent Free breakfast Air conditioning worked wellConvenient location to many shoppes & eateries as well as close to UT-Austin
Disliked: I’ve stayed here numerous times, this weekend was a disappointment. The first room we were given had 3 roaches crawling in bathroom area. Gross! I immediately called front desk and requested a new room. We were immediately switched to a new room on a different floor but was offered nothing for the inconvenience. The front desk people were far more helpful and friendly the last time I stayed here than the people this weekend. Also their TV remotes are noisy and not efficient - this happens every time I stay here. Click twice just to change channels…annoying.

Huge room, clean, super nice employees & great location!

Liked: Definite LIKES: ample free parking, was given a room upgrade - 2 bedrooms/2 full baths, lots of space to stretch out, full kitchen, nice living room area, 3 TVs, ample closet space, free breakfast, spacious lobby areas with TV and plenty of room to sit, well-stocked snack area with frozen food choices (room has a microwave), comfortable bed, hotel is conveniently situated in shopping center with many eateries and shopping venues, and Debbie at the front desk was extremely helpful and polite when I was checking in - even ordered me a pizza on her phone and had Jeremiah walk with me to the Dominos late at night to pick it up! Thank you to both of these wonderful people for being so friendly and welcoming!!
Disliked: Water in shower was cool the whole time - had to be quick or Id freeze. Also the door to my room did not seal properly to a full close. The locks on that door worked but I felt better sleeping with my bedroom door locked as an added security measure. The front desk person on day of checkout was nice about it and credited my account with bonus points for the trouble.

Huge room, clean, super nice...

Liked: Definite LIKES: ample free parking, was given a room upgrade - 2 bedrooms/2 full baths, lots of space to stretch out, full kitchen, nice living room area, 3 TVs, ample closet space, free breakfast, spacious lobby areas with TV and plenty of room to sit, well-stocked snack area with frozen food choices (room has a microwave), comfortable bed, hotel is conveniently situated in shopping center with many eateries and shopping venues, and Debbie at the front desk was extremely helpful and polite when I was checking in - even ordered me a pizza on her phone and had Jeremiah walk with me to the Domino’s late at night to pick it up! Thank you to both of these wonderful people for being so friendly and welcoming!!
Disliked: Water in shower was cool the whole time - had to be quick or I’d freeze. Also the door to my room did not seal properly to a full close. The locks on that door worked but I felt better sleeping with my bedroom door locked as an added security measure. The front desk person on day of checkout was nice about it and credited my account with bonus points for the trouble.