Renaissance Phoenix Downtown Hotel Guest Reviews
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0.2 miles from Phoenix centre |
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Ashley Sat, 22 March 2025
Exceptional
Liked: Staff was really friendly and accommodating. Room was great and the whole hotel was very clean and beautiful. Perfect location to downtown fun.
Alexander Fri, 14 March 2025
Very good
Victoria Tue, 4 February 2025
Challenging
Liked: Very nice upscale hotel
Disliked: The reservation agent billed me twice
Timothy Sun, 19 January 2025
Good
Michele Fri, 27 December 2024
Very good
Disliked: Extra $42 for parking every day
Michelle Mon, 16 December 2024
Won’t stay again
Liked: The room was fine, no towel rack near sink but clean and met our needs
Disliked: There for two full days, entire time two of four elevators not working with a fully booked hotel. Waited 15-20 minutes each time. Understaffed for amount of people there, and nothing done when I complained about dog barking as late as midnight and as early as 6 am. Won’t stay there again
Rogers Sun, 15 December 2024
Exceptional
Liked: Cleanliness
Euclides Fri, 22 November 2024
Dangerous Elevator Failure Firefighters had...
Disliked: An extremely scary and dangerous experience at the Renaissance Phoenix, the elevator suddenly dropped several floors until the brake activated, I was locked in between floors for a long time, firefighters had to come answer asked me to jump, I was afraid the elevator would start and hurt myself or worst.Poor elevator maintenance at a 5 star Marriott Hotel, not expected.
Charles Wed, 6 November 2024
Good
Robert Mon, 4 November 2024
Superb