Renaissance New York Chelsea Hotel Guest Reviews
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Write a review
Ivan Sun, 5 January 2025
Great
Liked: Beautiful hotel, great staff, great location.great service of waterbottles in the lobby.
Disliked: Breakfast, overpriced - for the limited offering
Lee Sat, 4 January 2025
Good
Liked: Hotel was in a good location
Disliked: We were there for a week with a tiny wardrobe for 6 people so had live out of suitcases, which was far from ideal!BE CAREFUL - Booked a cab via the hotel for $110 to Newark Airport. The guy added $11 tip without asking but then when I have looked at my Credit Card statement, they cancelled the original $121 transaction and processed an authorised $145.00 transaction which I have now had to raise a dispute via my bank! Stick to the yellow cabs out there!!
Danny Sat, 4 January 2025
Very poor
Maysa Sat, 4 January 2025
Superb
Tsun Thu, 2 January 2025
Superb
Imad Wed, 1 January 2025
Good!
Liked: The hotel is in a good location, calm street yet near the main streets of attractions.
Disliked: Receiption staff lack experience, mostly going back to the focal person to get advise on what to do next.
Laura Mon, 30 December 2024
Exceptional
Liked: Great location-nice staff - a bit loud ( other rooms not street). Cute bar/lobby. 10 min walk from Penn Station
Dora Sat, 28 December 2024
Great hôtel in a great...
Liked: The fabulous view.Great and spacious bathroom, enough storage space.Confortable bed.Friendly and professional stuff.
Disliked: Very little clothing storage space.
Nicola Sat, 28 December 2024
Overall, we enjoyed our stay....
Liked: Quirky decor on stairs, rooms were satisfactory, nice shower.
Disliked: Lifts system and bedding was very thin.
Yael Sat, 28 December 2024
Very good