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Renaissance by Marriott Lucerne Hotel eeeee
Renaissance by Marriott Lucerne Hotel, Pilatusstrasse 15, Lucerne
Area: Lucerne
(Map)
4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (213 Ratings)
0.6 miles from Lucerne centre
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Hotel Description
The Renaissance Lucerne Hotel is a modern 4-star hotel in a historic city palace 3 minutes' walk from Lucerne Train Station and 656 feet from Lake Lucerne. It features a South American Restaurant and Bar. Free WiFi is featured throughout the property. The tastefully furnished nonsmoking rooms feature ornamental ceiling decoration and warm-toned interiors. They come with air conditioning and soundproofed windows. Every room at the Renaissance Lucerne is equipped with USB plugs a mini-fridge tea and coffee facilities (hot water kettle and a coffee). At Pacifico Restaurant guests can enjoy South American-inspired cuisine with ever-popular Fajitas home-smoked Spare Ribs and the best steaks in town. A selection of classic drinks and the hotels own cocktail creations in special sizes are served at Boca Grande Bar & Lounge. Guests can unwind in the lounge with a spacious seating are a reading corner Nespresso and vending machines. Renaissance Lucerne Hotel features a 24-hour reception.

Check-in time: 15:00   Check-out time: 12:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Skiing
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Water sports
` Fishing
` Canoeing
` Hiking
` Bowling
` Mini golf
` Private check-in/check-out
` Wheelchair accessible
` vending machine
` alarm clock
` kitchenware
` Concierge services
` Designated Smoking Area
` Free Wi-Fi
` Horseback Riding
` Massage services
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` French
` German
` Italian
` Portuguese
` Spanish
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` taxi service
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Chinese [Mandarin]
` Grocery delivery
` Ticket services
` Contactless check-in/out
` Food delivery
` Electronic room key
` Room windows that open
` Main entrance
` Accessible concierge desk
` Audible alarm
` balcony/terrace
` Accessible registration desk available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` Body thermometer available
` Car rental available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Deadbolt on doors available
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Lowered deadbolt on doors available
` Lowered electrical outlets available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Secondary lock on windows available
` Self-closing doors available
` Accessible route to fitness center
` Soundproof rooms available
` Spa services
` Tour services
` View port in door available
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Accessible toilet
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Accessible shower available
` Bicycle rental (charges may apply)
` Parking available (charges may apply)

Renaissance by Marriott Lucerne Hotel Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Afzal Fri, 28 March 2025

Very good

3.5

Good - 3.5 out of 5

Karla-edwin Sun, 16 March 2025

Hotel overpriced.

Liked: Location
Disliked: Music too loud on Friday and Saturday. Impossible to rest I was on 3 floor and still listening. Restaurant Pacifico extremely expensive. Nobody helps with the luggage. First thing the receptionist told me was breakfast not included. He should say something about the benefits of the hotel. HotelI stayed at this hotel recently and had a few concerns that I think are worth mentioning. First, the music in the hotel was unbearably loud on Friday and Saturday nights. Even though I was on the third floor, the noise made it impossible to get any rest.The restaurant, Pacifico, was extremely overpriced, and I was disappointed by the overall value. Also, there was no assistance with luggage upon arrival, which was unexpected for a hotel of this caliber.When I checked in, the first thing the receptionist mentioned was that breakfast wasn't included, but it would have been more helpful if they had taken the time to inform me about the hotel's amenities and benefits instead.Overall, the experience was less than satisfactory, and I hope the management considers these issues for future guests.

5

Exceptional - 5.0 out of 5

Fikha Wed, 5 March 2025

Exceptional

4

Very Good - 4.0 out of 5

Aneesh Sun, 9 February 2025

Very good

5

Exceptional - 5.0 out of 5

Jaspall Thu, 6 February 2025

Great place for comfort after...

Liked: Clean spacious room, amazing and helpful staff, yummy breakfast! Close to town and a calling distance to main attractions.
Disliked: Car park is limited.

5

Exceptional - 5.0 out of 5

Deniz Sat, 18 January 2025

Exceptional

Liked: The loaction was amazing

5

Exceptional - 5.0 out of 5

Melanie Mon, 6 January 2025

Excellent highly recommend made our...

Liked: Location was amazing, private parking spot was amazing. Room was upgraded which also was amazing.

4.5

Wonderful - 4.5 out of 5

Lisa Sun, 5 January 2025

Lovely stay

Liked: Hotel was exactly as advertised. Rooms were nice, beds were a bit hard but still comfortable. A little out of town but very walkable.
Disliked: Gym was minimal.

4

Very Good - 4.0 out of 5

Angelina Fri, 3 January 2025

I’d recommend this hotel on...

Liked: Location and restaurant on site was great. Loved the lounge and gym too!
Disliked: It was great! Nothing to complain about.

3.5

Good - 3.5 out of 5

Bogdan Thu, 2 January 2025

Good

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Renaissance by Marriott Lucerne Hotel Pilatusstrasse 15, Lucerne