Renaissance by Marriott London Heathrow Hotel Guest Reviews
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Steven Sat, 16 November 2024
Good
Barbara Sat, 16 November 2024
Comfortable stop-over for early morning...
Liked: Good sized room and bathroom with bath. Professional and helpful staff.
Elizabeth Sat, 16 November 2024
Check in support was excellent
Liked: Check in and baggage storage organised by young woman at desk around 10:45 am on 14th November was superb.
Disliked: Beds small and mattress too soft. No pillow firmness options
Marie Sat, 16 November 2024
All in all a great...
Liked: Great location and reception staff were excellent!! Concierge was helpful! The attendant at the front was very helpful with my suitcases on arrival
Disliked: Breakfast egg chef needs to communicate better. Room 0521 may need a change of lights, some aren’t working. The mattress might need a change, quite hard, felt the springs.
Cordelia Sat, 16 November 2024
Good
Karen Fri, 15 November 2024
Superb
Liked: Near the airport, clean
Disliked: Bar drinks expensive
Jenny Fri, 15 November 2024
Good location with a large...
Liked: It's ideally located for the airport, with a large car park where you can park overnight for £15. The room was comfortable albeit the temperature control was hit & miss. The bed was very comfortable and the room was vey clean.
Disliked: The rooms are not as soundproofed as you would hope, the aircraft noise was still audible. the restaurant was a disappointment, there's few soft furnishings so the sound of other guests really travelled, making the meal noisy. The food was average at best. the restaurant staff were not particularly friendly or helpful.
Craig Fri, 15 November 2024
Close to airport
Liked: Location to airport
Disliked: Upgrade to room gave us runway room , which was noisier than wanted . Arrived late, left early , only wanted to sleep, not the best
John Thu, 14 November 2024
Sound proof
Liked: Modern Interior and really well insulated from airport noise. Staff were friendly and helpful. Great value car parking. Will stay again
Disliked: No complaints
Deborah Thu, 14 November 2024
Nice way to end a...
Liked: The hotel was clean, convenient and great value for money
Disliked: I liked everything