Renaissance by Marriott Chicago O'Hare Suites Hotel Guest Reviews
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13.3 miles from Chicago centre |
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Aniljt Mon, 7 April 2025
Very good
Sharon Thu, 3 April 2025
For my birthday
Liked: The room
Disliked: The price
Monique Thu, 20 February 2025
Exceptional
Liked: Everything
Disliked: No free continental breakfast
Iryna Mon, 3 February 2025
Good
Tajaye Wed, 29 January 2025
Exceptional
Sean Wed, 22 January 2025
Exceptional
Karla Mon, 13 January 2025
Superb
Disliked: Pool was not available
Samara Mon, 30 December 2024
Good
Liked: Very good
Disliked: Fine
Megan Wed, 11 December 2024
The Issues We Did Have...
Liked: The hotel lobby is beautiful and the restaurant (Asado Urban Grill) inside the hotel was delicious. The rooms were clean and in great condition, room service did a great job! Staff was very friendly and accommodating.
Disliked: Unfortunately, there was an incident on our floor the night of 12/8 where another two guests of the hotel were having a physical altercation. The man was beating and chasing the woman and they made it outside of our door, the woman was screaming for help so my partner called security while I ended up getting involved by shoving the man off the woman. Things escalated, the man had friends and then ultimately the man and his accomplices escaped which was frightening since they knew what room my partner and I were staying in. All of this so far is obviously not the hotel's fault; however, security response was terrible. It took 10-15 minutes for security to come up to our floor and as soon as the man arrived the aggressors fled and security did not pursue them. Another guest actually did and recorded this and a part of the physical altercation between the aggressive man, his friends, my partner, and myself.
Claudia Tue, 10 December 2024
Very good