Beautiful hotel; front desk staff was very efficient when checking in a long line of customers. Room was comfortable and clean. Great location! Easy access to alot of local entertainment, stores, eateries, etc. Great experience for our first stay at this hotel. Would highly recommend.

Disliked: Nothing.

Con - I requested, reserved and paid for a club room through ConcertHotels, but when I got to the front desk the staff had no knowledge of the premium request (lack of proper communication between ConcertHotels and the Renaissance). The front desk staff was able to accommodate the request however once I showed my itinerary. The room was spacious, clean and comfortable, and the staff was exceptionally professional and helpful. The location can't be beat. Valet parking as mentioned earlier is expensive, but there are nearby self-parking alternatives which are much less expensive if you don't mind parking your own car.

Liked: Location; room; staff; club breakfast.
Disliked: Miscommunication between ConcertHotels and Renaissance.

Exceptional

Stressful and aggravating with the...

Liked: Room was comfortable and ice
Disliked: The staff and multiple charge attempts very late check in and unprofessional staff help and understanding.

I plan to recommended this...

Liked: The staff were so nice and couldn’t be more helpful, our room was clean and highly recommended. We will definitely be back.
Disliked: We liked everything.

Exceptional

Exceptional

We had a pleasant stay...

Liked: Good location and well designed common spaces.
Disliked: Restaurant not so good.

Very good

Liked: Very close to where we were going
Disliked: Parking isn’t free/validated

Exceptional

Exceptional