Renaissance by Marriott Albany Hotel Guest Reviews
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0.2 miles from Albany centre |
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Marco Sat, 16 November 2024
Very pleasant
Liked: We liked that it was right in the middle of everything in downtown Albany, and the restaurant was nice with a good variety of food.
Disliked: The price is high for a room, and the parking costs extra, but that’s what you expect for a central location. The restaurant is understaffed.
Culbreath Thu, 14 November 2024
Very pleasant and good value.
Liked: Great location to the conference I attended.Room was very nice.
Disliked: Restaurant under staffed.
Max Fri, 8 November 2024
Nice quarters, unresponsive and unhelpful...
Liked: Nice rooms, very clean, excellent linens.
Disliked: I booked two rooms, one for myself and one for my parents. At the last minute, my mother wasn't able to travel because of a medical emergency. This meant missing her sister's funeral. I tried to request that my parents' room be refunded (even though it was past the cancellation date) given the extraordinary circumstances, but the front desk told me that I had to take it up with Booking.com since the reservation had been made there. Booking sent a request to the hotel management, but hotel management never bothered to answer that query (or my own direct message).To add insult to injury, the hotel billed me for parking for each room, even though the reservation was supposed to include free parking, and one of the rooms was never even occupied.
Beck Mon, 4 November 2024
Exceptional
Birdsey Sun, 3 November 2024
Very good
Liked: very nice room. friendly staff. Reasonable restaurant
Susan Thu, 31 October 2024
Good
Liked: It was very close to MPV
Disliked: The restaurant/bar was too busy for dinner at 5:00 and the bar closed at 9:00 pm on a Thursday night, so unable to go after the show. After dark it did not feel like a safe area and you didn’t need to use a room key to use the elevator which I feel is a safety issue. The room was very small and there was no shelf or night stand on one side of the bed.
Gwendolyn Thu, 24 October 2024
Exceptional
Paul Thu, 24 October 2024
Very good
Disliked: Restaurant short staffed. Extreme long wait to get seated and get food
Lisa Tue, 22 October 2024
Fine but expensive
Liked: Great location ! Enjoyed the bar and restaurant. Parking was easy.
Disliked: Room small. Didn’t smell great
Steven Tue, 15 October 2024
Very good
Liked: Nice room upscale feel
Disliked: Service was sub par. Room service did not answer phone in morning. Could not use breakfast voucher because the tables were full. Understaffed at bar. Basically amateur hour on service at an A venue.