Renaissance Boston Seaport District Guest Reviews
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1.3 miles from Boston centre |
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Johanna, Grantham, visiting Leader Bank Pavilion Fri, 12 June 2015
Clean; the rooms are spacious and well set up.
Liked: Most quiet hotel that you can imagine.
Lynne Wed, 9 April 2025
Exceptional
Liked: Location, valet, and room was great!
Logen Wed, 2 April 2025
Exceptional
Isabella Mon, 31 March 2025
Exceptional
Joseph Mon, 24 February 2025
Very good
Patrick Wed, 19 February 2025
Not thrilled with the nickel...
Liked: The room itself was quite nice. Perfectly clean, comfortable, spacious and attractive. The glass door on the shower was so clean that I had to reach out and touch it to verify that it was actually there.
Disliked: When we checked in, we were given a voucher for $30 worth of "free" goods at the restaurant. We thought, "Well that's nice, but we don't have anything we want to buy other than the room itself." Once we went to check out, we were told that the $30 would be added to the cost of the room. Turns out this is something that you have to pay for and use. Basically, a $30 fee simply because "they can". I told them that I believed booking.com already charged me for this and we'd paid for it. No, I was told. This is something else. Pretty annoyed by this, but we had a schedule to keep and couldn't spend all day arguing with the staff. Once we got home, my wife looked into it and booking.com HAD already charged us this $30. I'm married to a pit bull and my wife called the hotel and kept getting passed around till she finally got a very nice and understanding man who agreed that we had already paid for this and he refunded that $30 (plus tax).Ok, nice that this was resolved, but I find it very annoying that you have to go through this, and I'm sure 90% of customers simply don't bother. Why isn't this automatic?
Iryna Sun, 2 February 2025
Very good
Braulio Fri, 24 January 2025
Exceptional
Vincent Wed, 22 January 2025
Exceptional
Sara Mon, 20 January 2025
Close to shopping and fabulous...
Liked: Great location
Disliked: Renovations taking place
Shehan Wed, 8 January 2025
Very good