Beautiful hotel; front desk staff was very efficient when checking in a long line of customers. Room was comfortable and clean. Great location! Easy access to alot of local entertainment, stores, eateries, etc. Great experience for our first stay at this hotel. Would highly recommend.

Disliked: Nothing.

Con - I requested, reserved and paid for a club room through ConcertHotels, but when I got to the front desk the staff had no knowledge of the premium request (lack of proper communication between ConcertHotels and the Renaissance). The front desk staff was able to accommodate the request however once I showed my itinerary. The room was spacious, clean and comfortable, and the staff was exceptionally professional and helpful. The location can't be beat. Valet parking as mentioned earlier is expensive, but there are nearby self-parking alternatives which are much less expensive if you don't mind parking your own car.

Liked: Location; room; staff; club breakfast.
Disliked: Miscommunication between ConcertHotels and Renaissance.

Exceptional

Exceptional

Good

Superb

Lots of maintenance issues

Liked: Location was amazing
Disliked: Carpet was dirty, had to move rooms twice one was dirty, the other HVAC was broken third room remote was not working maintenance came and took care of that problem Your elevator is too far away from the rooms

I absolutely love everything about...

Liked: Cleanliness, location , staff ,
Disliked: N/A

Exceptional

Loved it

Liked: The people was so nice and the place was beautiful and clean

Exceptional

Liked: Everything