Very good

Disliked: The damn parking fee

Good accommodations and great location

Liked: Great location, clean accommodations, easy access to surrounding Asheville attractions. And friendly staff.
Disliked: The hotel could do with some updates. New paint in the elevators, new caulking in the bathrooms, updating the wallpaper, some pieces of wood were chipped on some of the furniture pieces. Just overall general updates. Will bring this hotel back to its former glory.

Not what expected

Liked: Location
Disliked: Not knowing the hotel was still in repair stages from the hurricane in Sept.! Pool and hot tub shut down for unknown reasons and no one working to repair! All parts of the hotel are dirty! That it was being used for housing of displaced people and there pets from hurricane by FEMA! If we would have known all this, we would have looked elsewhere!

Superb

Liked: The bartender was very helpful. The location is great and the bed was very comfortable.

There to visit Biltmore during...

Liked: We were able to check in very early since we got to town much sooner than expected.The front desk staff were always welcoming and pleasant.The self parking was very easy....there is a fee, but it it much more than makes up for the convenience of being able to WALK EVERYWHERE in town easily. We only had to move the car to take our hikes and explore other local areas.The breakfast and staff were amazing.The lobby bar was well stocked and staffed.
Disliked: Nothing. It exceeded our expectations.

Not my favorite.

Liked: Beds were comfortable. Early check in was convenient.
Disliked: Buffet was cold. Desk electronics not working. Billing is problematic. Parking fee was a surprise.

I will be back ,...

Liked: N/A,

Quite pleasant, thank you!

Disliked: The fees for parking were excessive.

Very good