Perfect, romantic, cosy and happy

Liked: We arrived at the hotel and the outside was immediately impressive! So beautifully presented at the entrance with beautiful cosy lights inside and it was so inviting. The staff at this hotel are all 10/10 - so friendly, attentive but not overly so and happy to see us at every interaction. We loved that we could ring down to reception 24/7 to ask for a fresh tea or coffee and they always delivered it to our room really quickly - we felt so spoilt! The room was beautiful, the beds super comfy and the view of the courtyard so gorgeous. The reception rooms downstairs are all cosy with soft jazz playing and we loved having a tea in the cosy lounge. The location was amazing - right on the canal and a two minute walk to the main square.
Disliked: We wouldn’t change a thing!

Were we to visit Bruges...

Liked: Everything was excellent. We had thought of not taking up the offer of breakfast but we were glad we did. The location was excellent but the thing that impressed us the most was the warm welcome, the staff, the decorations that added to the ambiance which would have been good even without the festive items. The offer of hot drinks when ever we wanted them was also an excellent addition to the service. Well done everyone
Disliked: Nothing

Will definitely stay here again

Liked: Everything really. The location is amazing and it’s located by the canal. Room was nice and comfortable
Disliked: Nil

Exceptional

Exceptional

Exceptional

Liked: breakfast

Exceptional

Liked: Beautiful hotel, wonderful location and the kindest, loveliest staff ever. What a wonderful experience.

I can’t rate this lovely...

Liked: This beautiful hotel is a real gem set in stunning surroundings
Disliked: Absolutely nothing!

Exceptional