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AustraliaRegency Inn Richmond Guest Reviews
Overall Average Score:
Disappointing (2.1 out of 5)
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| 4.2 miles from Henrico centre |
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Cassandra Mon, 11 November 2024
Disappointing
Aimee Fri, 25 October 2024
Pleasant
Alexis Thu, 26 September 2024
I didn’t like anything about...
Liked: Nothing
Disliked: Everything had bugs and was dirty
Jessica Tue, 24 September 2024
Comfortable
Liked: Beds were so comfortable and clean
Disliked: Bathtub was dirty looking. I wore my crocs to shower but that water temp was just right
Kenneth Sat, 14 September 2024
Would not hesitate to stay...
Liked: For the price, one should not expect the finest hotel in the world. Yes, the place is dated, the furnishings are dated and repairs seem to be undertaken on a shoestring budget but the place was quiet and very clean.
Disliked: All ice machines were out of order, the pool was closed, TV had at best 20 analogue, over the air channels.
Day Thu, 12 September 2024
Pleasant
Mark Fri, 6 September 2024
Superb
Liked: The bed was comfortable
Disliked: The fridge probably needs to be replaced also there was a lamp out of commission
Jurick Wed, 28 August 2024
Won't be going back there
Disliked: None of the amenities that were advertised were even there. No ice machine. No telephone in the room. No pool.
Flores Wed, 28 August 2024
Passable
Samantha Tue, 20 August 2024
This hotel is terribly run...
Liked: The staff person at the counter was very helpful and kind, despite technical issues at the front desk.
Disliked: The whole motel is very outdated and worn out. One room on our floor had a shattered window. Despite being a non-smoking room, our room smelled very strongly of cigarette smoke, and there were cigarette burns on the counters and sink. The ceiling tiles were yellow and gross. The carpet hadn't been vacuumed and was littered with leaves for some reason. Corners were very dusty and dirty, and the bed's box spring cover was filthy (the bed linens and towels were clean, though). There were dirty handprints on the walls, and the smoke alarm had been taken apart. The card reader was down when we checked in and only cash payments were accepted, which was really inconvenient. It was very late and we just needed a place to sleep for a couple hours on our road trip, or else we would have left. I wish we could get our money back.
