Regency Inn Iola Guest Reviews
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0.5 miles from Iola centre |
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Hannah Sun, 16 March 2025
Trash
Liked: Hair on all the towels and it smells like cigarettes. Also the water is leaking through the floor.
Disliked: Nothing. Beds were hard.
Kanyon Mon, 3 February 2025
Bad
Kaycia Tue, 21 January 2025
Will never be back to...
Liked: They are running a scam at this motel. They advertise on booking to have the cheapest rooms in this area and when you get to the motel they tell you they don’t have your room available and charge you double. They swiped my card without telling me the total and stole a hundred dollars from me and wouldn’t refund it. Very disappointed and sad they are allowed to do this to people.
Disliked: The owners were very rude and the room was not satisfactory. Bedding hadn’t been washed in ages and half the outlets in my room didn’t work. Plus I was overcharged. I booked the room for $108 online and when I got to the motel they charged my card over $250 without my consent and then refused to refund me.
Sharon Wed, 1 January 2025
What a bunch of crooks....
Liked: I still have not received the property’s email as promised about my itemized bill from last Friday night. I was charged $98.06 and shown nothing else on my receipt for my debit card. It was supposed to be $63.20 for the room then 8.75% tax plus 6% city tax so that comes to $72.52 total. That is what I booked on Booking.com. I was overcharged $26.08. What a shame. I want a refund for that amount. And I want an itemized explanation on what the $26.08 charge was for. This is unacceptable. Send my refund to my debit card that I used.
Disliked: I didn’t like being frauded. Price not as promised on Booking.com. Lots of extra charges charged out of thin air and no explanation.
Don Wed, 11 December 2024
Rip off
Liked: Room was clean
Disliked: I booked a queen room for 2 nights booking said there were 3 rooms left .$114. When I got there they said they didn't have anymore queen rooms and I would have to take a king room with extra charge. Then said they would take care of it , when he charged my card he hit me for $185. I do not recommend this place .
Ethan Thu, 28 November 2024
great
Liked: room size
Disliked: shower space
Karen Fri, 1 November 2024
Never again. Needs shut down
Liked: Absolutely nothing!
Disliked: Staff was a very unpolite very rude. The room was disgusting. Nothing worked there was bugs everywhere. Do not recommend this motel for anyone.
Kelley Mon, 28 October 2024
2 star
Liked: employee was nice
Disliked: bugs in the room. tv didn't work, no ice machine or vending machine worked
Kristine Fri, 25 October 2024
Wouldn’t stay again
Liked: The bed was comfortable.
Disliked: Room wasn’t clean, tv and refrigerator didn’t work. Was overcharged and hotel staff gave us run around to get a refund. Still haven’t received a refund.
Kiley Mon, 21 October 2024
Not clean, staff not helpful,...
Liked: .
Disliked: There was a old gallon of milk in the fridge and the fridge was unplugged, microwave was dirty. No iron. Did not look like anyone had seeped but just mopped over dirt and had a STRONG smell of fabuloso. I was overcharged by 25+, the booking said 126.00 which included taxes and fees and the hotel charged 158.00