Liked: Beds were very comfortable.
Disliked: Advertised continental breakfast and they do not do that; they have ice bucket and glasses but no ice machine or vending machine.

Emergency reservation for my daughter and friend. Needed to drop things early before appointment - girls got there a bit after noon time and staff were ready and waiting for them! Thank you so much for making their amazing opportunity just a bit more special.

Liked: Exceptional staff.
Disliked: Rooms much smaller than depicted on photos.

Great value for money and...

Liked: Crash location , clean and cosy. Quiet. Good views from upper floors. Excellent value for money
Disliked: Room a little small for two with two suitcases. But that’s New York!

Exceptional

Liked: Great hotel, clean, central, lovely helpful staff

Comfortable place in a lively...

Liked: Comfortable bed, clean private bathroom, professional staff
Disliked: Soundproofing could be better

Exceptional

Liked: Super clean rooms, with free coffee, tea and hot water available 24/7. Staff were so welcoming and lovely. In a great part of lower east side.

One of the very few...

Liked: We were on the 4th floor which was quiet. Though the neighborhood looks sketchy, it felt safe, well located and “entertaining”. Bed was comfortable, bathroom clean and well supplied. Liked that they had a staffed lobby. Liked that they had good bedside outlets.
Disliked: Only wish they had a chair or folding suitcase stand in the room.

Exceptional

Superb

Liked: Great location, staff were super friendly and always helpful. Comfortable bed. Initially, tv and remote didn't work together, but staff made sure this was fixed promptly.
Disliked: Noise from other guests in the hallway, but we understand that's unavoidable.

Good

Liked: Great location, comfortable bed, large shower, no carpets, nice staff, great price for when you just need somewhere to sleep and shower!

Good