Red Roof PLUS West Springfield Guest Reviews
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3.7 miles from West Springfield centre |
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Resto Tue, 15 April 2025
Very good
Carmen Tue, 15 April 2025
Exceptional
Liked: Everything and Everyone
Leslie Tue, 15 April 2025
Bad
Liked: N/A
Disliked: The stained sheets and covers. Holes on towels. Hair in bathtub sink.
Velazquez Mon, 14 April 2025
Good
Liked: Bathtub with stained room was a little small but overall it was pretty decent and for the price I would definitely stay there again
John Sun, 13 April 2025
Seedy and dirty.
Disliked: I have never had a worse check-in experience. The poor front desk guy had a line of people and everyone had to wait for at least 30 minutes. Rooms weren't ready until hours after the official check-in time. One of our three rooms was unacceptably dirty - pet hair on the sheets, blood on the bedspread, human hair in the drain of the shower. Really gross. I feel sorry for the staff, but more sorry for guests. Must to avoid. I guess you get what you pay for.
Micheal Sun, 13 April 2025
Comfortable stay, quick and easy.
Liked: Okay, so the hotel or at least the room I was given, isn’t that bad like a lot of people says. To begin with, the guy in the front area was funny, polite and provided excellent service. There was no issue, it was smooth and quick. There are a few things that could make the room look more inviting in my opinion. The bathroom was clean, as everything else in the room. A few things to pin point. The light bulbs weren’t that bright. I found 4 different color lighting. The largest one, where the entrance is, its not bright. The two lighting on top of my bed had different color lighting. One bright white and the other bulb, being a dying sunset color. Another thing I would recommend is getting the room to smell a lot better. It wasn’t bad the smell because it didn’t smell like anything, but it could be improved. Glade automatic sprays perhaps? Overall, for a quick stay like mines, it was NOT a terrible experience. I really liked the modern mirror next to my bed and the bright light with a clean mirror next the bathroom entrance. For the price too, this room was exactly like the pictures shown on booking.com. By the way, for those complaining about the $3 daily safe fee, there is a large sign in check in, stating that it will be removed upon request within 60 days. -_-
Deborah Fri, 11 April 2025
Exceptional
Christy Mon, 7 April 2025
Bad
Liked: n/a
Morales Fri, 4 April 2025
I would definitely stay again
Liked: The bed was very comfortable
Lawrence Fri, 4 April 2025
Disappointing