Red Roof PLUS West Springfield Guest Reviews
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3.7 miles from West Springfield centre |
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Neyda Mon, 18 November 2024
To sum it up I...
Liked: The bed was comfortable workers were nice
Disliked: All the bedding on the bed was covered in long pieces of hair and the main sheet had big yellow stains on them and the shower was also dirty with hair and had a big part of the tub that was covered in rust
Cavadov Sun, 17 November 2024
Good
Irina Sat, 16 November 2024
Very good
Tanya Fri, 15 November 2024
Exceptional
Robyn Tue, 12 November 2024
Good
Liked: The staff is very friendly and helpful. It's a budget option, but the rooms are clean which is what matters most to me. The electronic lock on one of our doors stopped working as we were leaving but the staff we very helpful in getting the situation remedies and held the room until we could come back for our stuff.
Disliked: There was only Decaf coffee in the room LOL kind of a buzz kill.
Sandra Tue, 12 November 2024
Expected 2 star for the...
Liked: Great location, excellent staff, clean.
Disliked: People in adjoining room did not sleep from 1 am to 6 am as they played loud music, loud activities, VERY disturbing for us during a stay that required us to work 12 hrs without rest between days. No room phone to get hotel help. Ruined this stay totally plus housekeeping forgot us and room didn’t get cleaned until day before we left (5 nights /6 day stay) plus 3 flat pillows proved and 2 small towels . BELOW BASIC PROVISIONS!
Lynne Tue, 12 November 2024
Good
Liked: Not much
Katie Mon, 11 November 2024
Room smelt horrible! Almost couldn’t...
Liked: Easily assessable
Disliked: Very out dated
4h Mon, 11 November 2024
Passable
Liked: Staff were WONDERFUL. Welcoming, efficient, polite, caring, just overall wonderful staff.
Disliked: Our coffee maker was broken, very low shower pressure, floor was sticky upon arrival, appliances dirty.
Perez Mon, 4 November 2024
Pleasant