Very good

I enjoyed the location &...

Liked: Our room was in the back with a waterfront view of both bridges, so it was very peaceful. It also had a gazebo and bench with lots of areas for my dogs to be walked as well as complimentary pet waste stations that included bags. The sunset from the gazebo/bench area was gorgeous. There was also a complimentary ice machine available 24/7 as well as convenient vending machines on site. Just across the street in the front of rooms was a Dunkin Donuts and a Wendy's, as well as a few other restaurants. It was minutes away from a corner store and pizza place and less than 15-20 minutes to Times Square. Very convenient and cozy.
Disliked: The check in process was a little slow. I believe they only had 1 person working and it's possible the computer may have been at fault. She seemed knowledgeable, so I don 't believe it was anything she could have done to speed it up. But I did wait probably half a hour for the 2 people in front of me to check in. I had just come in there 30 minutes before check in and told her I would go waste time till 4pm. She didn't offer to check me in early. Had she done so, we wouldn't all have been in line at the same time.

Exceptional

Very good

Very good

Pleasant

Disliked: No Refrigerator No Microwave Safe Box Inside Room With Fee!!!

Bad

Poor

hotel not refunding deposit money

Disliked: Still waiting for the refund of deposit paid at the time of check in.no reply concerning refund of deposit.