Red Roof Inn & Suites Wilmington - New Castle Guest Reviews
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4.8 miles from New Castle centre |
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Tamatha Mon, 30 December 2024
Passable
Liked: It was cold in the room. Trash was not emptied towels looked dingy. I was in room 232.
Lynnette Mon, 2 December 2024
Horrible.
Liked: Nothing
Disliked: The pictures online were deceiving, the room was disgusting and overall very disappointing. Our sheets and towels had stains on them. Our sheets also had cigarette burn marks, the premises were a non smoking facility but smelled like cigarettes the entire stay, staff refused to give us extra or clean towels. There was a leak in the bathroom from under the sink, the toilet seat was old and disgusting, and I can go on. I complained nicely and professionally and was still refused any compensation or refund. I will not recommend this hotel to anyone. Ever.
Cunningham Mon, 2 December 2024
Passable
Ash93tttt Thu, 28 November 2024
Very poor
Sinquita Fri, 1 November 2024
Exceptional
Appiah Mon, 28 October 2024
A good place
Lucille Tue, 22 October 2024
Decent hotel with no restaurant...
Liked: The rooms were clean. Too much air freshener when you first enter the room! Over powering.
Disliked: The day staff would not work with me. I ended up there after a bad experience with my friend and I needed a place to stay for one night. So I showed up at 1 am. I knew I was going to leave by 3 pm, but the desk clerk would not let me have a late check out. So I had to purchase another nights stay which I did not use because I left the property at 3 pm.
Octavia Mon, 21 October 2024
My stay was decent.
Liked: Look nice from outside.
Disliked: Needs to be freshen up with paint, working remotes and refrigerator. Need to have a fresh spell.
Karen Fri, 11 October 2024
Exceptional
Richard Thu, 3 October 2024
Room was not disabled access.
Liked: Its location, which is why we stayed here.
Disliked: The roll in shower room is NOT an accessible room. The sink is at a normal height. Zero grab bars to use in bathroom, making it difficult to use. No chair in shower. So just a over charged standard room.