Red Roof Inn & Suites Rome, Rome

Disappointing

Disliked: Had roaches

Pleasant

Liked: The hotel needs updates. The beds are very very uncomfortable my back was killing me the next day so was my partners.

Exceptional

Poor

Superb

Decent budget stay while in...

Liked: It was close to Rome, Georgia.There was plenty of parking.There was a good working fridge in the room. Despite the different bed frame, I slept rather well on the mattress.The room was exceptionally quiet with the random street noise once in a while.I felt safe at this property.
Disliked: The pillows are pitifully flat. I was thankful to have my travel inflatable pillow with me.The towels were worn and thin. There were only 2 bath towels per room. I assume it is a money saving feature but there isn’t Kleenex in the room, just a small pocket pack of tissues. There aren’t any box springs on the beds, just a mattress on a metal frame. You had to be careful not to kick it when getting close or you made a gonging sound.

Comfortable room. Need to let...

Liked: The room was great, clean and comfortable. Staff was great
Disliked: I was charged a deposit, I've never experienced this before. My room was checked before I left, that was a new one too. I was told I wouldn't be refunded my money for four to five days. I just think customers should be informed of this prior to check in. I couldn't have a downstairs room because of my dog, not informed about that either

Very poor

Liked: Nothing..to start it was that typical horrible smell of whatever us used to cook with pr air freshner...an after paying a ridiculous 99.30 for a room I was ask to pay a 50.00 deposit for wash clothes, towels or whatever else..I didn't have a pet so the deposit was silly..I will NEVER stay there again..I will diligently search out an American owned motel..or I'll sleep in my vehicle..I was simply not satisfied..
Disliked: I was ask specifically for special request I ask for a room as far as possible away from other guest because I'm a light sleeper..an of course I was put right between to rooms that had occupants that were rather loud...I ended up stay about 3 hrs an left ended up sleeping in my vehicle. All they care bout is my money nothing else matters...