Red Roof Inn Somerset KY Guest Reviews
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1.4 miles from Somerset centre |
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William Sun, 23 March 2025
Pleasant
Liked: Location
Disliked: Outdated rooms. Outdated facilities
Stephanie Sat, 15 March 2025
Exceptional
Stephanie Sat, 15 March 2025
We had a great experience...
Kevin Tue, 4 March 2025
Really would like a refund...
Liked: Nothing
Disliked: The toilet is falling apart, the bathroom door is ripped apart, the front door has been beat in by something and doesn’t close all the way, the door handle is secure, and the key card only worked about 5% of the time. Had to keep going to the front desk to get it fixed.
Abbott Tue, 18 February 2025
Superb
Liked: We love the comfort of the bed and the shower and the young man at the front desk is always so kind
Disliked: The pillows were not comfortable and the fridge stopped working other then that we always love our stay there
Charles Fri, 10 January 2025
Exceptional
Unicorn Wed, 18 December 2024
do not stay.... roaches
Liked: location
Disliked: there was roaches in the hotel room coming out of the shower. the beds where like bricks and moved around way to much
Nileshkumar Sun, 15 December 2024
Passable
Sheila Sat, 14 December 2024
Nothing fancy, but served its...
Liked: Location was great, front desk staff was extremely helpful and pleasant. Room was HUGE.
Disliked: I didn't realize it was a 2 star property until we got there and first impressions explain that rating very well. When pulling in my first thought was 'oh my, I think I made a mistake', but going elsewhere was not an option at the time. It appeared unclean and that it might be an area that is unsafe. Although once in, I did not feel unsafe. Outside, the large sign needs a solid coat of paint. So many small touches, such as landscaping would go a long way in increasing the visual appearance of this property. Repaving the parking area would be nice too. Inside the stairwell area, planters would soften the starkness of the area, even if they are fake plants for easier care. Although the room was clean, it didn't initially look like it because of the age/starkness of the room (except the floor, it was new and spotless). In serious need of a remodel with updated fixtures. The wear and tear on both tubs give the impression of being unclean, but they weren't. They just looked it because of the age and imperfections. The amateur tile work around the garden tub is really bad and obviously done by someone who is not familiar with tile work or just didn't care. The power outlet on the far side of the bed did not work. Replacing the tubs, fixing the tile, and adding a little TLC and personal touches in decor (perhaps a few flowers, pictures on the walls, large potted tree in the office area, an area rug or two, curtains in addition to the blinds, etc.) would go a long way to giving this room an upgraded feel. Those softer touches would greatly enhance the welcoming feeling while implementing the fixture replacement and other more costly upgrades/remodeling as able. Only other noteis that it would be nice if the TV wall mount would allow the TV to swing out so you could watch it while in the garden tub.
Dick Sat, 7 December 2024
It was horrible!
Liked: Nothing!
Disliked: They had bugs and roaches everywhere!! I checked out earlier and they ensured I’d get the rest of my money back but the lady keeps avoiding the emails and phone calls. She tried to pretend I brought the bugs and that she would give me the rest of my money back.