Good

Exceptional

Liked: A clean bed to lay my head.
Disliked: Nothing

Always good

Liked: Food was good...rooms are always clean and smell good

Superb

Bad

Liked: Nothing
Disliked: Pool was supposed to be open for there and it was closed permanently.

???

Liked: Great location and friendly staff
Disliked: We always stay here when we come to Richmond but the room we had (223) was not good. The shower was crazy. The shower head wasn’t working great. The knob that controls the temp of the refrigerator was broken off. Reported it to the night shift staff. There were two light bulbs missing. One by the bed and one above the frig and the bed going towards the window was messed up. I Always sleep on side and I could not do that because when I went to lay down on the bed you could feel the spings in the bed and it felt like it had sunk.Called down to front desk to see about switching rooms but they were completely booked for the night. We stayed that Friday evening and part of Saturday but then checked out and came home to a bed I could sleep in comfortably.

Very good

Very good

It was quick and easy,...

Liked: The property was clean, the beds comfortable
Disliked: It smelled like smoke, the hair dryer did not work, the fridge hummed, the tiles in the bathroom on the floor are loose.