Exceptional

Liked: i like everything about it!
Disliked: The walls need to be sound proof. I was awaking out of my sleep by hearing a bed rock and a woman moaning and it went on for hours. I don't like to be woke out of my sleep for nothing

Adequate for our one-night stay.

Liked: The bed was very comfortable, the room was clean and a good size.
Disliked: The TV only had one station, the weather channel. There was only one uncomfortable office chair to sit on. It was supposed to be an adaptive room, but there was no walk-in shower, and my husband couldn't step into the tub. The shower curtain drooped and wouldn't stay closed when I used it. We checked out as soon as we could.

Superb

OVERALL- disappointing in every facet.

Liked: Not a 8 rated hotel. The only positive was the parking. All other features very dissapointing.
Disliked: Service- poor....check-in issues = they blaming Booking.com for not paying and they would not contact Booking.com to straighten out issue. I reached out with only method available- email. Then demanded that an owner/manager contact Booking.com. This is occuring at 4:00pm. Front desk wanted me to pay(again) until straighten out. Did not happen. Per the booking, I had to pay all up front (6 nights) which I did 5-7 days or so in advance of my trip. Also, they demanded a $100 deposit. That in itself is telling on what type of clients they deal with daily thus the need for a prepayment, deposit and then told non-refundable. No way out of situation or lose 6 nights of stay.Room- paper thin walls and unfortunately had rooms on both sides that where noisy during the duration of my 6 night stay. Room smelled like smoke and damp smell.Service- very poor and uncooperative whwn someone was available. Facility- old and in bad section.NOT an 8 star rated hotel....reviewing the booking.com site had low ratings even for a quality hotel chain but Red Roof had a better rating then most offerings. . OVERALL- disappointing.

Poor

Exceptional

Liked: It was nice and quiet
Disliked: Clean

Exceptional

Quick stop off the highway...

Liked: Convenient location. Relatively quick check in once I could get in the front door. Apparently it “sticks” after it rains…
Disliked: Besides the front door, maintenance could do a once over…. The door to my room only opened if you lifted the handle up, the main light when you walked in the room flickered like a rave and made a loud humming noise when I tried to turn it on, two other bulbs were burnt out in my room and the batteries to the TV remote were dead. Not all huge deals, but someone should pay attention to things there…

Not again.

Liked: Location
Disliked: Beds were uncomfortable, worse than our last stays. Being locked out of our room due to staff changes.