Red Roof Inn Louisville Expo Airport Guest Reviews
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5.5 miles from Louisville centre |
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Liborio Sat, 21 December 2024
The room have a lot...
Liked: Absolutely nothing
Aparte Sun, 15 December 2024
Exceptional
Hubbard Fri, 13 December 2024
Very good
Hubbard Fri, 13 December 2024
Very good
Jamie Wed, 11 December 2024
Passable
Liked: Staff was nice
Disliked: Was kinda run down ac didn't work
Janice Sun, 17 November 2024
Superb
Sabrina Wed, 13 November 2024
Exceptional
Sonja Mon, 11 November 2024
Bad
Iris Sun, 10 November 2024
Bad
Liked: Nothing at all
Disliked: We booked a standard King online but when we arrived at the hotel we ask the front desk can see our rooms. All of the 3 rooms had roaches inside soon as we open the door. That really wasn’t the issue the issue was when we told the front desk about the roaches in ask can we check another room he instantly got mad and told us that we had to pay an upgrade fee for a superior king which is $15. We told him that it wasn’t fair for us to pay an upgrade fee when the issue in the room wasn’t our fault. Again the front got even more mad told us we can get a refund back and go home. After we paid the $15 for an upgraded room that we didn’t ask for he told us to talk with the manager in the morning. My point is the guy was not understanding and very very rude and I work at this company for years and we never handle any of our guests the way this guy handled us..
David Sat, 2 November 2024
Bad