Passable

Fine

Liked: Room was kind of dirty. Floor needed to be cleaned as did the bathroom.

Passable

Disappointing

Liked: I was told my card was declined, so I paid with another card. However, both cards were charged for my stay. I also booked a king room and was given a double.

Superb

Bad

Liked: Nothing literally asked for a refund.. UNSAFE!!!!! DO NOT BOOK A ROOM THERE!!
Disliked: EVERYTHING literally asked for a refund.. UNSAFE!!!!! DO NOT BOOK A ROOM THERE!!

I’ve stayed here before and...

Liked: Close to msu pavilion
Disliked: Room was not clean at all! Sheets were definitely used and full of blood. They couldn’t find anything clean to provide us with when we complained. This was the 2nd room they gave us because the first one was even worse

I will never return after...

Liked: The front desk staff were amazing. They were very friendly, they tried to bend over backwards to be accommodating.
Disliked: There were cockroaches in my first room. The walls are thin so it was very loud all night long. Someone's dog barked all night long. I discovered dried poop (not ours) on the side of the toilet the next morning while I was using the bathtub.

Bad

Disliked: Room reservation was made. Upon arrival, no rooms available and was told first come first serve. Absolutely horrible experience. Luckily Booking.com made them refund me and booking.com gave us an extra credit to find a new place to stay.