Red Roof Inn Knoxville North - Merchants Drive Guest Reviews
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4.5 miles from Knoxville centre |
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Goddard Thu, 27 March 2025
Scared and unsafe
Liked: Nothing if im being honest. I’ve never stayed at a hotel and felt so unsafe. I left immediately after this incident.
Disliked: My stay at Red Roof Inn was deeply disturbing due to a significant breach of my privacy. On Sunday, March 23,2025, I was in my room, [Rm# 110], and an employee observed me while I was undressed on my bed. He was telling us it was past checkout but I had already got approved to stay till 1pm due to late check in. I asked him multiple times to shut the door cause I was naked and he just kept standing there for what seemed like forever. This incident left me feeling extremely violated and unsafe. It is unacceptable for hotel staff to intrude on guests' privacy in this manner. I am deeply concerned about the lack of security and respect for guest boundaries at this establishment.I urge the hotel management to investigate this incident thoroughly and take appropriate action to ensure the safety and privacy of their guests. I expect a response addressing how they will prevent similar incidents from occurring in the future.I would strongly advise against staying at this hotel unless they can demonstrate a serious commitment to guest security and privacy."
Bobby Mon, 24 March 2025
Terrible and front desk said...
Liked: Nothing
Disliked: Terrible customer service and room was dirty including sink, toilet and shower. Bed and pillows were horrible. Worst night of sleep for my husband I. Only stayed one night out of 2 nights booked.
Emily Mon, 24 March 2025
Lackluster
Liked: The location and lack of pet fee
Disliked: Parking lot was a hazard, the room was left open and dirty, very noisy road, no lights in the bathroom, mold on the ceiling, broken lampshades, just really bad condition for a room, beds were uncomfortable
Angel Sat, 22 March 2025
Bad
Liked: Nothing
Byron Tue, 18 March 2025
Good
Michael Mon, 17 March 2025
Namo Ganesha
Liked: The guy at the counter was super nice! The business felt family owned and I like that.
Disliked: The construction going on across the street and in the area, but that has nothing to do with the property. It just made it tricky getting in and out a couple times.
Sherry Fri, 14 March 2025
Great location, nice rooms we...
Liked: This was a very nice Red Roof Inn, we often travel with our dog and really liked the location and the room was very nice.
Disliked: There was nothing we did not like regarding this property
Angela Mon, 10 March 2025
Friendly and Comfortable
Liked: The staff were incredibly friendly and helpful. The layout felt open and as if we were somewhere more tropical or beachy. The beds were very comfortable and their pet policy is the best I’ve found.
Ashley Sun, 2 March 2025
Will probably spend the extra...
Liked: Location was great, front desk gentleman was very nice and welcoming.
Disliked: The beds were extremely uncomfortable. Neither me or my husband could get comfortable and woke up multiple times during the night. The heat didn’t work well, room was freezing.
Piggy Fri, 28 February 2025
Exceptional
Liked: They ALWAYS treat me well when I stay here. Very friendly respectful and the young lady that works nights is always VERY helpful.