Awful

Liked: Location
Disliked: First the remote was broken; I immediately returned it to the FD, they gave me a replacement that did not work the TV. My room had roaches crawling on phone and under TV went to the desk requested a new room told U had to wait until HK cleaned, removed our belongings, went to breakfast returned at 11:30 still no room available, went site seeing and a movie, returned at 2:35 and was told I could not get a room until 3 pm even though U already checked in the day before. FD staff folded his hands across his chest and stated no exceptions. I requested his managers name that he provided me Mario, I asked for his name and he refused once I told him I was going to file a complaint he switched my room at 2:40 pmThe next day we checkedOut Sunday at 9:00 am and he stated he thought I lived in Charlotte regardless he was very disrespectful. I advised him that it dies not matter if I’m local or travel courtesy and respect costs $0 and J will never stay there again