Passable

Liked: The staff helped me to change my dates of stay to a day earlier by checking me in on Wed and charging my credit card. But I have NO PROOF that I wasn't charged for both Thursday and Friday, as originally booked in error!
Disliked: I never heard back from Booking's customer service about my request to change my stay starting a day earlier.I was given a room with a defective door, very hard to close. The deadbolt did not work! The shower head has a sideways leak also. , spraying out into the bathroom.

Superb

Liked: I was thankful I didn't have to ask for fresh towels. They simply provided the service needed. That's hard to come by these days.
Disliked: I was disappointed there was no coffee pot in the room.

Bad

Liked: Nothing
Disliked: Bedding was stained. TV inop. Sink drained pathetically slow. Door to room had been previously broken into and barely would latch. Not enough towels for 3 guests. Cockroaches. Walls dirty. Tub dirty. Cigarette stains on tub in a non smoking room. Couldn't accommodate a 1st floor room for handicapped grandson. Checked out a day early because of deficiencies.

Exceptional

Disappointing

Liked: Only place close to family we were visiting
Disliked: The cleanliness. Hair in tub, bed and floor. Stained towels. Sheets stained.

Terrible. Never coming back.

Liked: The price only.
Disliked: The website has photos posted that are false. The room was dirty and smelled like a raceway bathroom. I had to leave to buy febreze and clorox wipes. The toilet seat was broken (not attached to the toilet). The dead bolt on the door was broken. The manager of the establishment was not in the office to check me in or check me out. I and to wait 10 plus minutes before seeing a person. Parking was okay and close to my room. The hotel was located in an unsafe area with people loitering outside my door. After wiping surfaces and insides of drawers, the wipes were dark brown and dusty. The alarm clock AND tv were not functioning. No cable etc. The bedding smelled unclean also and had stains. The fridge was uncleaned.

Never again...

Liked: Location
Disliked: There were only 4 options for hotels in this area apparently. Looks can be deceiving when you're looking at the pictures of the rooms on your booking site. It never fails in some cases, the rooms either look horrible in person or they actually live up to the pictures. So let's start with the first impression of the hotel. I wasn't impressed but I was just going to give it the benefit of the doubt and hope the room looked better. There were 2 men that checked in before me. The guy at the front desk was very nice and welcoming with them but when it came time for my turn, it was like a switch turned off and he was very bland. I needed a walk in level room but he stated that they have been booked for 6 months and didn't have anything...yet he had just sold a walk in level room to the men before me. The pictures speak for themselves! I had more pictures but I'm only allowed to post 4. I will not be staying here again.

I want my money back

Liked: N/a
Disliked: They had roaches really bad said it was because of the storm

Poor