Liked: The office staff - Tatiana was exceptional!
Disliked: Location. Also had some trouble opening our door after the concert.

Exceptional

Liked: I liked that it was big and peaceful and quiet.
Disliked: N/A

Exceptional

Liked: That the room was big and that it was quiet.
Disliked: N/A

Very poor

Very poor

Liked: Big rooms and huge bed
Disliked: The TV didn't work.

Poor

Disappointed

Liked: Sucked
Disliked: No hot tub, pillows sucked

No so great

Liked: Everything was fine and then on the sec morning of our stay we went to get breakfast on u property while our small grandchildren still sleeping right across from our room. Well when we come back not even 10 minutes later. Our keys didn't work on either door. Went and got new keys still didn't work. Maintenance came and literally had to break the big lock on the main door bcuz after such a time they couldn't get into the room. We got in and the babies were good. But our safety was still a issue. They told us that they would be back when there system rebooted blah blah blah... Then they said that they would come back and fix the lock on our door THAT NEVER HAPPENED AND WE COULDNT HAVE OUR GRANDBABIES OVER WHLE WE WERE HERE FOR MY 50TH BDAY... DEFINITELY NOT OK. HOW CAN U HAVE A SYSTEM THATS SUPPOSED TO KEEP U N UR LUVD ONES SAFE THAT WE PAY FOR AND U CANT EVEN GET INTO UR ROOM OR TRUST THAT UR BELONGINGS ARE GUNNA BE ALRIGHT. WE DIDNT JUST PAY A NIGHT EITHER!!! VERY DISAPPOINTED 😞☹️ STAFF WERE NICE BUT DIDNT ACCOMMODATE AT ALL

Very good

Good

Disliked: That there was a container of ice cream in the freezer.When I called font desk to ask them for toilet paper and sheets and blanket for the pull out bed, the never brought it so I dropped my grandchildren back off at home.There was a guy riding his bike around looking into the cars