Overall, it’s always a great...

Liked: It’s one of our most favorite popular properties to stay at when we’re in TJ. It would always be our first choice.
Disliked: This will be the first time I would have to leave a bad reveal just the fact that we did let the front desk know beforehand that we will be arriving late because of our flight and when we got there, we had one dirty towel on the floor in the restroom when I called the front desk to let him know that we did not have towels. He said don’t worry we’ll send it up after about 30 minutes. I called again the front desk no answer about midnight. I went downstairs to go ask for towels the front desk. Staff was too busy eating reason why he didn’t answer the phone and when I asked him for towels that they never brought up, he gave me dirty look and gave them to me anyways.

Very good

Exceptional

Stay was good

Liked: Very clean property sits in downtown. Very convenient to get around on taxi or Uber
Disliked: I didn’t like the service provided to us at reception. Not facility issue it was more of the young lady who check us in. Didn’t bother telling us what services they had. Nor did she ask about our vehicles. On our way out we were charged $13 per vehicle because of her negligence.

Good

Exceptional

Exceptional

Superb

Clean, accessible and comfortable bed.

Liked: Clean and comfortable. Location is great
Disliked: Parking