Good

Liked: A shuttle into Ajijic is needed !!!!!!!!!!!!
Disliked: No shuttle to Ajijic

Lovely place for a getaway!

Liked: We loved our spacious room overlooking the two pools and Lake Chapala. The beds were comfortable. There is a bar and restaurant steps away - both overlooking the lake and the pools. It is a peaceful retreat for those who may want to recharge and relax.
Disliked: The WI-FI is so bad - really frustrating if you need to get online. The screens on the windows had rips in them so mosquitoes could enter.

It was good but could've...

Liked: The front desk staff and the cleaning ladies were excellent, very helpful and polite. The grounds were beautiful, public bathrooms were very clean, and the pool well maintained. Very relaxing stay enjoying the views.
Disliked: The rooms were spacious but there was not enough lighting without a center ceiling light. With the lamps on, it still felt dark early evening. The restaurant and bar staff were not attentive to the guests. In several occasions, we sat on the patio or in the pool area and waited for them, tried flagging them over, and even sent someone to let them know we would like to order drinks and watched them stand around chatting with each other instead. There was no one in the restaurant at the time and after half hour of no service, we decided to go somewhere else for drinks. Also, the hotel should set up a coffee station for guests in the lobby since the restaurant staff told us there was no coffee after breakfast time.

Run down resort hotel

Liked: The location and grounds are great.
Disliked: 30 years ago this was a high class resort property. It has gone down precipitously since then. The rooms are very tired, run down, and starting to be broken down. The light blocking curtains were missing, but the rod is still there. The curtains that were left were falling off the rod. There were numerous nails in the wall with nothing on them... just bare nails. It's clean, but looks like no maintenance is being done. There are many better and cheaper options to be had in Ajijic.

Bad

Very good

Superb

Superb

Liked: Everything nice except for the very very very very long waitng times at the restaurant.
Disliked: Extremely long waiting for meals

It was a pleasant stay...

Liked: I liked that one of the pools and the spa had hot water. The rooms were spacious and the beds were comfortable.
Disliked: The bathroom had very low water pressure. The spa needed maintenance because half of the jets were not working. The receptionist charged me an extra room and fixing that problem took a some extra time.