Disappointed property compared to what...

Liked: Breakfast was great, dinner/lunch options varied and staff was great.
Disliked: No wifi in the rooms and very bad in designated areas like lobby where it was supposed to work. Towels were old and looked very dirty with stains. They carried additional money for the stay uoon arrival that was not for hold but for taxes n services for the stay per the reception. Very disappointing to not have our online paid reservation price honored. Would like to have the differeference paid refunded. Elevators were not working and had to take the stairs from the 7th floor with an over 60 year old lady. Pool was dirty as well.

Pleasant

Liked: Comida
Disliked: Club de playa Piscina

Perfect

Exceptional

Nicest staff ever and great food

Liked: The food was excellent and the staff was lovely
Disliked: The mattress, it was too old, it sunk by itself. There were no bottles of water in the room.

Nicest staff ever and great...

Liked: The food was excellent and the staff was lovely
Disliked: The mattress, it was too old, it sunk by itself. There were no bottles of water in the room.

Very good

Very good

Very poor

Liked: Food was very bad. no bottles of water in room, few electrical switches didnt work, the hotel is very old really need to be updated very bad.
Disliked: Everything was bad very poor quality of food and bulging